Front Desk Staff Assistant

2 weeks ago


Memphis, Tennessee, United States Embassy Suites Memphis Full time

Job Summary:

The Front Desk Staff Assistant will be responsible for providing exceptional guest service, registering guests, and handling hotel operations with a high level of professionalism and efficiency.

Key Responsibilities:

  • Register guests and process check-ins and check-outs
  • Provide information about hotel services, facilities, and local attractions
  • Handle guest inquiries and resolve issues in a timely and professional manner
  • Operate the front desk computer system and maintain accurate records
  • Work effectively as part of a team to ensure seamless hotel operations

Requirements:

  • High school diploma or equivalent required
  • Previous experience in a hotel or customer service role preferred
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays
  • Excellent communication and problem-solving skills
  • Basic arithmetic functions and ability to handle cash

What We Offer:

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, employee assistance program, and 401(k) retirement plan.


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