TS/SCI AV Systems Engineer

1 week ago


St Louis, Missouri, United States Marathon TS Full time

**Job Summary**

Marathon TS is seeking a highly skilled AV Systems Engineer to support their intelligence customer in a dynamic and challenging environment.

**Job Title:** AV Systems Engineer - TS/SCI Cleared

**Company:** Marathon TS

**Key Responsibilities:**

  • Verify the functionality and operability of AV equipment in conference rooms on a daily basis.
  • Provide technical support for conference room meeting needs, ensuring seamless communication and collaboration.
  • Support customers during meetings, including video teleconferencing and presentations, to ensure a high level of satisfaction.
  • Log customer transactions in a reliable and efficient manner using ServiceNow.
  • Troubleshoot and resolve AV issues in a timely and professional manner.

**Requirements:**

  • Bachelor's degree in a relevant field, accompanied by years of experience in supporting telephony, video, network, or collaboration devices.
  • Proven experience in customer service and end-user support, with a strong focus on delivering exceptional results.
  • Hands-on experience with troubleshooting AV issues, with a keen eye for detail and a passion for problem-solving.
  • Excellent written and verbal communication skills, with the ability to articulate complex technical information in a clear and concise manner.

**Desired Skills:**

  • Minimum four years' experience with AV technologies, with a strong understanding of industry trends and best practices.
  • Experience with Cisco Telepresence endpoints, WebEx, Cisco CMS, and Cisco Jabber, with a proven track record of successfully integrating these technologies into complex systems.


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