Sales Associate

1 week ago


Oakland, California, United States Oaklandice Full time

Job Title: Cashier

Department: Oakland Ice Center

Reports To: Supervisor

FLSA Status: Non-Exempt, Hourly

Role Overview

The Cashier is responsible for managing all financial transactions related to admissions, equipment rentals, lessons, and merchandise sales.

Key Responsibilities

  1. Respond to phone calls and public inquiries, providing detailed information about session schedules, skating lessons, and pricing.
  2. Possess a thorough understanding of all programs and policies at Sharks Ice, ensuring accurate communication to customers.
  3. Maintain cleanliness and organization in the box office, Pro Shop, and administrative areas.
  4. Assist management in processing registrations and payments as needed.
  5. Deliver exceptional customer service consistently, ensuring adherence to all operational policies.
  6. Be knowledgeable about emergency protocols and evacuation procedures.
  7. Contribute to the overall upkeep and cleanliness of the facility.
  8. Perform additional tasks as assigned by management.
  9. Utilize appropriate resources to find necessary information when required.

Qualifications

Proven ability to work with numerical data and engage effectively with the public.

Strong communication skills and a commitment to customer service excellence.

Positive demeanor and self-motivated work ethic.

Ability to stand for extended periods and work in a cold environment.


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