Sales Associate
1 week ago
Job Title: Cashier
Department: Oakland Ice Center
Reports To: Supervisor
FLSA Status: Non-Exempt, Hourly
Role Overview
The Cashier is responsible for managing all financial transactions related to admissions, equipment rentals, lessons, and merchandise sales.
Key Responsibilities
- Respond to phone calls and public inquiries, providing detailed information about session schedules, skating lessons, and pricing.
- Possess a thorough understanding of all programs and policies at Sharks Ice, ensuring accurate communication to customers.
- Maintain cleanliness and organization in the box office, Pro Shop, and administrative areas.
- Assist management in processing registrations and payments as needed.
- Deliver exceptional customer service consistently, ensuring adherence to all operational policies.
- Be knowledgeable about emergency protocols and evacuation procedures.
- Contribute to the overall upkeep and cleanliness of the facility.
- Perform additional tasks as assigned by management.
- Utilize appropriate resources to find necessary information when required.
Qualifications
Proven ability to work with numerical data and engage effectively with the public.
Strong communication skills and a commitment to customer service excellence.
Positive demeanor and self-motivated work ethic.
Ability to stand for extended periods and work in a cold environment.
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