IT Production Support Specialist
5 days ago
Join The Research Foundation for SUNY as an IT Production Support Analyst and contribute to the success of our organization.
Job Summary:We are seeking a highly skilled IT Production Support Analyst to join our team. The successful candidate will be responsible for delivering daily production activities, creating and implementing the nightly schedule for Research Foundation night operators, and ensuring the accuracy and completeness of data transactions.
Key Responsibilities:- Create and maintain the Research Foundation's nightly Oracle Production Schedule.
- Provide regular updates to Oracle Production Operations to account for holidays and other events that may impact the execution of the nightly schedule.
- Perform daily reviews of the completed nightly schedule to ensure accuracy and completeness.
- Maintain a repository of all nightly schedules for audit-related reviews.
- Assist in the troubleshooting and resolution of issues that were encountered with the performance of the nightly schedule.
- Perform daily, weekly, and bi-weekly financial, healthcare, and vendor transactional data transfers.
- Verify the successful transfer of data, including direct deposit data, healthcare benefits data, credit card vendor data, learning and development system data, payroll data, retiree benefits data, Medicare data, PCS award data.
- Perform ad-hoc data transactions, including payroll reversals, legacy retirement additions, Virgin Pulse file transfers.
- Support and facilitate production activities, including bulk imports, Oracle organizational changes, purchasing and accounts receivable signature processing.
- Evaluate and recommend continuous process improvements for production operation activities, including automation.
- Provide training to employees and assist with expert knowledge on various IT software.
- Ensure effective communication with end users, including campus staff, ITS, and central office departments.
- Associate's degree in an appropriate field is highly desirable.
- Experience may be substituted for degree requirements.
- One to three years in a general business environment scheduling processes.
- Familiar with business applications, including Oracle and Oracle Business Intelligence.
- Strong organizational skills, proven ability to manage time and priorities, ability to manage schedules and tasks with an attention to detail.
- Strong oral and written communication skills, demonstrated ability to communicate effectively with stakeholders.
- Have a strong desire for service excellence, professional conduct, and continuous improvement.
- Possess strong interpersonal skills and the ability to build solid relations.
- Motivated and enthusiastic team player driven to provide superior service.
- Proficiency with Microsoft Office 365 Suite of tools and applications.
- Familiarity with the ITIL framework for superior service delivery.
The compensation for this role is between $58,000 to $62,000. The pay will depend on a variety of factors that may include but are not limited to experience, education, training, and certifications.
Additional Information:The Research Foundation for SUNY is an equal opportunity employer and does not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex, pregnancy-related conditions, reproductive health decisions, childbirth or related medical conditions, sexual orientation, gender identity or expression, transgender status, age, national origin or ancestry, marital status, familial status, citizenship, physical and mental disability, prior arrest or conviction record, genetic characteristics/genetic information, predisposition or carrier status, domestic violence victim status, military status or service, veteran status, or any other characteristics protected under federal, state or local law.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Review of applications will begin immediately and continue until the position is filled.
-
Medicaid Support Specialist
4 weeks ago
Albany, New York, United States ALTA IT Services Full timeMedicaid Support Specialist Job DescriptionWe are seeking a highly skilled and detail-oriented Medicaid Support Specialist to join our team at ALTA IT Services. As a Medicaid Support Specialist, you will play a critical role in supporting a fortune 100 company in the federal space.Key Responsibilities:Answer inbound phone calls from Medicaid Providers for...
-
Product Support Specialist
2 weeks ago
Albany, New York, United States Fujifilm Full timeJob Title: Product Support SpecialistFujifilm Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions designed to meet the evolving needs of healthcare across prevention, diagnosis, and treatment.Job Purpose:This position is responsible for maintaining excellent customer satisfaction by working directly with...
-
Product Support Specialist
2 days ago
Albany, New York, United States Viably LLC Full timeProduct Support RepresentativeAt Viably LLC, we're seeking a highly motivated and organized Product Support Representative to join our team of innovators and explorers. As a key member of our Sales and After Sales team, you will be responsible for developing, executing, managing, and reporting on ongoing sales and customer support efforts within your...
-
Product Support Specialist
4 days ago
Albany, New York, United States Viably LLC Full timeUnlock Your Potential as a Product Support Representative at Viably LLCAre you a motivated and organized individual with a passion for delivering exceptional customer support? Do you thrive in a fast-paced environment where no two days are the same? If so, we encourage you to explore this exciting opportunity as a Product Support Representative at Viably...
-
Product Support Specialist
4 weeks ago
Albany, New York, United States Viably LLC Full timeAbout the RoleWe are seeking a highly motivated and organized Product Support Representative to join our team at Viably LLC. As a key member of our Sales and After Sales team, you will be responsible for developing, executing, and managing ongoing sales and customer support efforts within your specific geographic area of responsibility.Key...
-
IT Production Support Specialist
3 weeks ago
Albany, New York, United States The Research Foundation for SUNY Full timeJob Title: IT Production Support AnalystJoin The Research Foundation for SUNY as an IT Production Support Analyst and contribute to the success of our organization.Job Summary:We are seeking a highly skilled and detail-oriented IT Production Support Analyst to join our team. As an IT Production Support Analyst, you will be responsible for delivering daily...
-
IT Production Support Specialist
1 week ago
Albany, New York, United States The Research Foundation for SUNY Full timeJob Title: IT Production Support AnalystJoin The Research Foundation for SUNY as an IT Production Support Analyst and contribute to the success of our organization.Job Summary:We are seeking a highly skilled IT Production Support Analyst to join our team. The successful candidate will be responsible for delivering daily production activities, creating and...
-
Administrative Support Specialist
17 hours ago
Albany, New York, United States Business Support Services of Salem Full timeWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Business Support Services of Salem. As a key member of our operations team, you will provide administrative support to our court reporting services, ensuring the smooth execution of hearings and meetings.Key Responsibilities:Set up and operate...
-
Medicaid Claims Specialist
3 days ago
Albany, New York, United States ALTA IT Services Full timeMedicaid Support Specialist OpportunityWe are seeking a highly skilled and customer-focused Medicaid Support Specialist to join our team at ALTA IT Services.Key Responsibilities:Provide exceptional customer service to Medicaid providers via phone and emailProcess and resolve billing and enrollment issues in a timely and efficient mannerDevelop and maintain...
-
Medicaid Claims Specialist
2 days ago
Albany, New York, United States ALTA IT Services Full timeMedicaid Support Specialist OpportunityWe are seeking a highly skilled and customer-focused Medicaid Support Specialist to join our team at ALTA IT Services.Key Responsibilities:Takes and processes transactions by telephone, internet, and correspondence from customers and representativesEnters and maintains database records of customer profiles and prepares...
-
IT Production Support Specialist
4 days ago
Albany, New York, United States The Research Foundation for SUNY Full timeJob Title: IT Production Support AnalystJob Summary:The IT Production Support Analyst will be responsible for delivering daily production activities and creating and implementing the nightly schedule for the Research Foundation's night operators. This role requires strong organizational skills, attention to detail, and excellent communication skills.Key...
-
IT Production Support Specialist
1 month ago
Albany, New York, United States The Research Foundation for SUNY Full timeJob SummaryWe are seeking a highly skilled IT Production Support Analyst to join our team at The Research Foundation for SUNY. As a key member of our IT operations team, you will be responsible for delivering high-quality production activities and ensuring the smooth operation of our financial and healthcare-related data transactions.Key...
-
Production Specialist I
4 days ago
Albany, New York, United States Charter Communications Full timeUnlock Your Potential as a Production Specialist IAre you passionate about creating engaging content for television audiences? Do you have a keen eye for detail and a knack for working collaboratively with others? As a Production Specialist I at Charter Communications, you'll play a vital role in bringing our news and entertainment programs to life.Key...
-
Technical Support Specialist
3 weeks ago
Albany, New York, United States D-EDGE Hospitality Solutions Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at D-EDGE Hospitality Solutions. As a Technical Support Specialist, you will be the first point of contact for customers seeking technical assistance with our suite of products.Key ResponsibilitiesProvide prompt and professional technical support to customers via...
-
Technical Support Specialist
3 weeks ago
Albany, New York, United States D-EDGE Hospitality Solutions Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at D-EDGE Hospitality Solutions. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, helping them to resolve issues and improve their experience with our products.Key ResponsibilitiesProvide...
-
Technical Support Specialist
4 weeks ago
Albany, New York, United States D-EDGE Hospitality Solutions Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at D-EDGE Hospitality Solutions. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, helping them to resolve issues and improve their experience with our products.Key ResponsibilitiesProvide...
-
HVAC Technical Support Specialist
3 weeks ago
Albany, New York, United States Marcone HVAC Full timeTechnical Support SpecialistWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Marcone HVAC. As a Technical Support Specialist, you will be responsible for providing technical support to customers and employees, conducting product and employee training, and performing cross-functional tasks with other sales and...
-
Production Specialist I
5 days ago
Albany, New York, United States Charter Communications Full timeProduction Specialist I Job DescriptionWe are seeking a highly skilled and motivated Production Specialist I to join our team at Charter Communications. As a key member of our production team, you will be responsible for creating high-quality content that informs and inspires our audiences.Key Responsibilities:Collaborate with our production and content...
-
Product Development Specialist
4 weeks ago
Albany, New York, United States Wedgewood Pharmacy Full timeProduct Development SpecialistAt Wedgewood Pharmacy, we are committed to delivering high-quality compounded medications to our customers. We are seeking a highly skilled Product Development Specialist to join our team.Key Responsibilities:Collaborate with Operations to develop new formulations that meet the clinical needs of our customers.Create and manage...
-
Food Production Specialist
4 weeks ago
Albany, New York, United States Horizon Innovations Full timeJob SummaryAs a Food Production Specialist at Horizon Innovations, you will play a crucial role in creating convenience products that delight our customers. Your attention to detail and ability to work efficiently will ensure that our stores are always stocked with high-quality, ready-to-eat food. If you're passionate about retail and enjoy working in a...