Store Operations Manager

2 weeks ago


Madison Heights, Virginia, United States Heas Energy, LLC Full time

Heas Energy, LLC is seeking a highly skilled Store Manager to lead our retail store team. As a key member of our management team, you will be responsible for driving customer service excellence and ensuring the store meets strategic goals and sales targets. Your expertise in staff management, inventory control, and administrative tasks will be essential in maintaining a smooth store operation. Key responsibilities include:

**Customer Service Excellence**

* Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures.

**Sales and Operations**

* Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory.

**Staff Management**

* Hire, train, develop, and supervise staff.

* Provide staff with feedback, coaching, and performance evaluations.

* Coordinate daily staffing and staffing schedules.

**Compliance and Safety**

* Ensure the store complies with outlined safety policies and procedures, as well as state and local health regulations.

* Make sure wages, work hours, and equal employment opportunities are upheld according to federal and state laws.

**Administrative Tasks**

* Perform administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash.

* Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis.

If you are a motivated and experienced retail professional with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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