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Assistant Manager

2 months ago

Richmond Heights, Virginia, United States The UPS Store Full time

Job Summary:

The UPS Store #3006 is seeking a highly motivated and experienced Store Operations Manager to oversee daily operations, provide exceptional customer service, and assist the Store Manager in managing a team of staff members.

This is a full-time, hourly customer service job with a focus on management. The compensation for this role is $17 to $20 per hour and is paid semi-monthly.

Compensation & Benefits:

  • Hourly compensation: $17 to $20 per hour (based on experience)
  • Paid semi-monthly
  • Opportunities for career growth and advancement within the company
  • Comprehensive training programs
  • Generous employee discount on UPS services

Responsibilities:

  • Assist the Store Manager in all aspects of store operations, including but not limited to, staffing, scheduling, store maintenance, inventory management, and customer service
  • Train and develop team members to provide excellent customer service and adhere to company policies and procedures
  • Resolve customer inquiries and complaints in a timely and professional manner
  • Ensure all company policies and procedures are followed consistently by all team members
  • Monitor and maintain inventory levels and order supplies as needed
  • Create and maintain a positive work environment for all team members
  • Assist with financial management, including cash handling, deposits, and reporting
  • Act as the Store Manager in their absence

Requirements:

  • High school diploma or equivalent, college degree preferred
  • Previous management experience in a retail or customer service environment
  • Excellent customer service and communication skills
  • Strong organizational and time management skills
  • Ability to work a flexible schedule, including weekends, and occasional overtime
  • Proficient in Microsoft Office and point of sale systems
  • Must be able to lift up to 50lbs
  • Must be able to pass a background check and drug test

EEOC Statement:

The UPS Store #3006 is an equal opportunity employer and makes employment decisions based on qualifications, experience, and merit.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information, veteran status, or any other protected characteristic.