Client Engagement Manager
2 weeks ago
Position Title: Client Engagement Manager
Role Summary: The Client Engagement Manager is tasked with nurturing and optimizing client relationships, enhancing client satisfaction, and ensuring the effective delivery of projects. This position requires collaboration with diverse teams to offer personalized solutions, recognizing growth opportunities, and sustaining a high level of client interaction. The Client Engagement Manager is pivotal in cultivating robust, enduring client partnerships.
Key Responsibilities:
- Act as the primary liaison for clients, promptly addressing their requirements and resolving challenges.
- Design and execute engagement initiatives to strengthen client relationships and satisfaction.
- Work in tandem with internal teams to provide tailored solutions that align with client goals.
- Facilitate regular client meetings to review project status, collect feedback, and pinpoint areas for enhancement.
- Track client engagement metrics and compile reports detailing activities, results, and suggestions.
- Identify and capitalize on opportunities for upselling and cross-selling within current client accounts.
- Guarantee the timely and effective delivery of services and projects to clients.
- Remain updated on industry trends and market conditions to offer pertinent insights to clients.
- Promote a client-centric culture within the team and across the organization.
- Represent the organization at client meetings, industry events, and conferences.
Required Qualifications:
- Bachelor's degree in Business, Marketing, or a related discipline.
- 5+ years of experience in client engagement, account management, or a similar role.
- Demonstrated success in managing and expanding client relationships.
- Exceptional communication, presentation, and interpersonal skills.
- Strong analytical and problem-solving capabilities.
- Ability to collaborate effectively with cross-functional teams.
- Proficiency in CRM software and Microsoft Office Suite.
- Awareness of industry trends and market dynamics.
- Willingness to travel as necessary for client meetings and industry events.
-
Client Engagement Manager
1 week ago
Austin, Texas, United States CAI Full timeJob ID Number:R3400Employment Type:Full timeWorksite Flexibility:HybridJob Summary:The Client Engagement Manager is responsible for providing strategic direction, coaching, and mentorship to team members while overseeing client interactions.Job Description:We are looking for a highly qualified and experienced Client Engagement Manager to become a part of our...
-
Senior Client Engagement Manager
1 week ago
Austin, Texas, United States Virtual Incentives Full timePosition OverviewThis is a HYBRID/REMOTE ROLE, requiring the ability and willingness to meet in the Austin TX office at least twice a week and travel quarterly to New York City for client-facing engagements and conferences.Are you a driven professional with a commitment to enhancing client satisfaction? Do you thrive on the challenge of aligning client...
-
Senior Client Engagement Manager
2 weeks ago
Austin, Texas, United States Virtual Incentives Full timePosition OverviewThis role offers a hybrid/remote work environment, requiring occasional in-office meetings and periodic travel for client engagements.Are you a driven professional with a commitment to enhancing client satisfaction? Do you thrive on the challenge of aligning client requirements with innovative payment solutions? If you possess experience in...
-
Senior Client Engagement Manager
2 weeks ago
Austin, Texas, United States Workday Full timeYour work days are brighter here. At Workday, our journey began with a conversation that sparked an innovative idea to transform the enterprise software landscape. Central to our success is a culture that prioritizes our people, fostering an environment where happiness, growth, and contribution are paramount. Our team members believe that a thriving,...
-
Senior Client Engagement Manager
2 weeks ago
Austin, Texas, United States Virtual Incentives Full timePosition OverviewThis role is designed for a hybrid or remote work environment, requiring occasional meetings in the Austin TX office and quarterly travel to New York City for client engagements and conferences.Are you a driven professional with a commitment to enhancing client satisfaction? Do you thrive on the challenge of aligning client requirements with...
-
Client Engagement Specialist
2 weeks ago
Austin, Texas, United States Songwriters Texas LLC Full timeAccount ManagerAt Songwriters Texas LLC, we are seeking committed Account Managers to enhance our Customer Success team. In this role, you will be instrumental in fostering robust relationships with our clients and ensuring their overall satisfaction.Key ResponsibilitiesClient Relationship Management: Build and sustain long-term partnerships with clients to...
-
Client Engagement Program Manager
2 weeks ago
Austin, Texas, United States Apptronik Full timeJob OverviewAt Apptronik, we are dedicated to creating robots that enhance human life and address the growing labor shortage. Our team has been at the forefront of robotics innovation, contributing to significant advancements since the DARPA Robotics Challenge. We leverage our extensive knowledge across the entire robotics spectrum to tackle some of...
-
Client Engagement Coordinator
2 weeks ago
Austin, Texas, United States Springdale Ventures Full timePosition: Customer Experience SpecialistCompany Overview: Springdale Ventures is redefining the way we perceive and celebrate life, particularly in the context of honoring those who have passed. Our mission is to bring a refreshing perspective to the memorialization process, ensuring that extraordinary individuals are remembered in a meaningful way.Role...
-
Client Engagement Manager
2 weeks ago
Austin, Texas, United States Ownwell Full timeJob OverviewCompany Background:Ownwell is dedicated to assisting property owners in minimizing their real estate ownership costs. Our innovative software identifies property owners who are overpaying on real estate expenses, and we manage the comprehensive process of reducing these costs through tax appeals, exemptions, and corrections.Every year, over $40...
-
Client Engagement Coordinator
1 week ago
Austin, Texas, United States Springdale Ventures Full timePosition: Customer Experience SpecialistCompany Overview: Springdale Ventures is revolutionizing the way we approach the memorialization of loved ones. Our mission is to transform the traditional perceptions surrounding end-of-life experiences, ensuring that remarkable individuals are celebrated and remembered in a meaningful way.Role Overview: As a Customer...
-
Client Engagement Specialist
1 week ago
Austin, Texas, United States Personal Branding, Inc Full timeJob OverviewAre you in search of a rewarding remote work opportunity?Our organization is in need of enthusiastic individuals to become part of our client engagement team.About Us:We are a prominent professional association dedicated to supporting and empowering women in their careers. Our community consists of a diverse array of professional women from...
-
Client Engagement Coordinator
2 weeks ago
Austin, Texas, United States Springdale Ventures Full timePosition: Customer Experience SpecialistCompany: Springdale VenturesLocation: RemoteAbout Us: Springdale Ventures is dedicated to transforming the way we perceive and honor life’s milestones. We aim to bring a fresh perspective to the memorialization process, ensuring that extraordinary individuals are celebrated and remembered.Role Overview: As a Customer...
-
Client Engagement Strategy Lead
2 weeks ago
Austin, Texas, United States augmentjobs Full timeJob OverviewPosition Title: Client Engagement Strategy LeadPosition Summary: The Client Engagement Strategy Lead is tasked with crafting and executing strategies aimed at boosting client interaction, enhancing customer satisfaction, and facilitating business expansion. This position requires a thorough analysis of market dynamics, the identification of...
-
Client Engagement Specialist
2 weeks ago
Austin, Texas, United States Austin Sales & Marketing Co. Full timeJob OverviewThis position is not available for remote or hybrid work. About Us: At Austin Sales & Marketing Co., we are a vibrant marketing agency focused on direct engagement at events. Our dedicated team is committed to assisting our clients in reaching their marketing objectives through personalized interactions and creative strategies. We thrive in a...
-
Client Engagement Specialist
2 weeks ago
Austin, Texas, United States Compass Group USA Full timeFlik Hospitality Group Salary: $24 - $27 / HourOther Forms of Compensation:What makes FLIK successfulAt FLIK, our people are our greatest asset. The decisions, actions, and attitudes of our associates foster trust and loyalty among our clients every day. We pride ourselves on selecting individuals who share our enthusiasm for food and hospitality. Once we...
-
Client Engagement Specialist
2 weeks ago
Austin, Texas, United States Purple Communications Full timeClient Engagement Specialist Location: Remote Employment Type: Full Time Purple Communications stands as a prominent provider of communication solutions tailored for the deaf and hard of hearing communities. As a leading entity in onsite interpreting services, video relay service, and video remote interpreting, we offer a diverse range of options designed to...
-
Client Engagement Specialist
2 weeks ago
Austin, Texas, United States Systemverse Full timeJob OverviewWe are in search of an enthusiastic and engaging individual to fill the role of a Sales Development Representative. This position is centered around the proactive identification and development of potential client relationships through effective communication and rapport-building.Compensation:$40,000Key Responsibilities:Identify and cultivate...
-
Cisco EA Client Engagement Manager
2 weeks ago
Austin, Texas, United States SHI GmbH Full timePosition Overview The Cisco Enterprise Agreement Success Manager is responsible for onboarding and supporting clients within their designated scope to ensure retention and growth throughout the duration of their Enterprise Agreement (EA) or other software contracts leading up to their renewal. This role involves collaborating with Cisco software and...
-
Client Engagement Specialist
2 weeks ago
Austin, Texas, United States LegalMatch Full timePosition Overview$1,500 Retention BonusLegalMatch is seeking Client Engagement Specialists to become part of our dynamic team.We are in search of driven Client Engagement Specialists who aspire to advance their careers in sales within a thriving legal technology firm, situated in one of the most rapidly expanding sectors of technology. Join us in our journey...
-
Strategic Client Engagement Manager
2 weeks ago
Austin, Texas, United States Ownwell Full timeJob OverviewCompany Background:Ownwell is dedicated to assisting property owners in minimizing their real estate ownership costs. Our innovative software identifies property owners who are overpaying on real estate expenses, managing the entire process of reducing bills through tax appeals, exemptions, and corrections.Each year, over $40 billion is...