Site Reliability Engineer

1 week ago


Denver, Colorado, United States RingCentral Full time
About the Role

RingCentral is seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for ensuring the reliability, performance, and availability of our cloud-based services. You will work closely with our development and operations teams to identify and resolve potential issues, and implement solutions to improve our services.

Key Responsibilities
  • Collaborate with development and operations teams to integrate monitoring solutions into the software development lifecycle and operational processes.
  • Define, propose, and drive efforts to continually improve monitoring, troubleshooting, and self-healing for our services.
  • Design and implement redundancy, failover mechanisms, and load-balancing strategies to ensure system reliability.
  • Conduct risk assessments and identify potential points of failure in the infrastructure and propose solutions to fix it.
  • Respond to incidents and outages, and take actions to mitigate them.
  • Work with various teams' codebases to extend observability and improve uptime.
Requirements
  • Proven experience as a Site Reliability Engineer or similar role of 6+ years.
  • Problem-solving and troubleshooting skills.
  • Linux in-depth knowledge.
  • Knowledge of one of the programming languages (see Preferable technology stack).
  • Experience with cloud platforms.
  • Knowledge of one or more of the configuration management tools.
  • Ability to work in a diverse multicultural environment, communicating with globally distributed teams.
  • Team player with self-start ability and strong drive to dig deeply and solve problems.
  • Fluent in spoken and written English.


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