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Site Reliability Engineer
2 months ago
We are seeking an experienced Site Reliability Engineer to join our RingCentral Collaboration team. As a Site Reliability Engineer, you will play a crucial role in ensuring the reliability, performance, and availability of our services.
Key Responsibilities:- Collaborate with development and operations teams to integrate monitoring solutions into the software development lifecycle and operational processes.
- Define, propose, and drive efforts to continually improve monitoring, troubleshooting, and self-healing for our services.
- Design and implement redundancy, failover mechanisms, and load-balancing strategies to ensure system reliability.
- Conduct risk assessments and identify potential points of failure in the infrastructure and propose solutions to fix it.
- Respond to (on-call) and take actions to mitigate incidents and outages.
- Be on top of capacity requirements in a growing environment.
- Actively work with various teams' codebases to extend observability and improve uptime.
- Represent the team in global incidents resolution, and participate in on-call rotation.
- Proven experience as an SRE or similar role of 6+ years.
- Problem-solving and troubleshooting skills.
- Linux in-depth knowledge.
- Knowledge of one of the programming languages (see Preferable technology stack).
- Experience with cloud platforms.
- Knowledge of one or more of the configuration management tools.
- Ability to work in a diverse multicultural environment, communicating with globally distributed teams.
- Team player with self-start ability and strong drive to dig deeply and solve problems.
- Fluent in spoken and written English.
- OS: Linux (CentOS/RedHat/Oracle/Amazon Linux)
- Programming languages: Python, JavaScript, Go, Java
- Cloud: AWS, Azure, GCP
- Containerization: Kubernetes
- Distributed Log: Kafka, ELK stack
- Monitoring: Zabbix, Prometheus, Alertmanager, Grafana
- DBs: VictoriaMetrics, MongoDB, PostgreSQL, MySQL
- IaaC: Ansible, Terraform
- GitOps: Argo
- CD
- CI: Gitlab CI, Jenkins
- VCS: GitLab
- HA: Nginx Proxy
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- 401K match and ESPP
- Paid time off and paid sick leave
- Wellness programs including 1:1 coaching and meditation guidance
- Paid parental and pregnancy leave and new parent gift boxes
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Emergency backup care (Child/Adult/Pets)
- Pet insurance and Pet Telehealth
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Free legal services that provide legal advice, document creation and estate planning
- Employee bonus referral program
- Student loan refinancing assistance
- Employee perks and discounts program
RingCentral's Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections.
We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
