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Site Reliability Engineering Manager
2 months ago
DAT Freight Solutions is a leading provider of innovative transportation supply chain logistics solutions. With a rich history of innovation, we continue to transform the industry by deploying cutting-edge software solutions to millions of customers daily. Our mission is to empower businesses to make informed decisions and operate more profitably.
The OpportunityWe are seeking a highly skilled Site Reliability Engineering (SRE) and NOC Manager to join our team in Portland, OR; Denver, CO; or remotely. As a leader, you will be responsible for managing a team of SREs and NOC engineers, ensuring the reliability, availability, and performance of our systems and services.
Key Responsibilities- Lead, mentor, and manage a team of SREs and NOC engineers, providing guidance, support, and career development opportunities.
- Develop and execute strategies to enhance system reliability, availability, and performance.
- Refine and improve our incident management process, providing collection and reporting for all relevant MTTx metrics.
- Collaborate with engineering teams to design, deploy, and maintain scalable and robust systems.
- Oversee the creation and maintenance of monitoring, alerting, and incident remediation processes.
- Manage and prioritize operational tasks, incidents, and system improvements.
- Drive continuous improvement initiatives, including post-incident reviews and root cause analysis.
- Ensure adherence to best practices and industry standards for SRE and operational excellence.
- Develop and track key performance metrics and service level objectives (SLOs).
- Participate in on-call rotation and incident management as needed.
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- Proven experience as an SRE or in a similar role, with a track record of managing and leading technical teams.
- Strong knowledge of system design, networking, and cloud infrastructure.
- Proficiency in scripting or programming languages (e.g., Python, Go, Shell).
- Proficiency in AWS, GCP, or other cloud platforms.
- Experience with monitoring, logging, and observability tools (e.g., Datadog, NewRelic, Prometheus, Grafana, ELK Stack).
- Familiarity with containerization and orchestration platforms (e.g., Docker, Kubernetes).
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
- Competitive salary and benefits package.
- Opportunity to work on impactful projects in a cutting-edge environment.
- Collaborative and supportive team culture.
- Opportunity to make a real difference in the trucking industry.
- Employee Resource Groups.
DAT Freight Solutions is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
