Reservations Coordinator

1 month ago


Newport Beach, California, United States Balboa Bay Resort Full time
Represent the Hotel to Guests

As a key member of our team at Balboa Bay Resort, you will be responsible for representing the hotel to our guests throughout all stages of their stay. This includes assisting with guest reservation status and identifying the length of their stay. You will also be responsible for helping guests with new reservations, assigning rooms, and accommodating their specific needs.

Key Responsibilities:
  • Represent the hotel to guests and provide exceptional customer service
  • Assist with guest reservation status and identify the length of their stay
  • Help guests with new reservations and assign rooms
  • Accommodate guest's specific needs and preferences
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills
  • Ability to work effectively in a team environment


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