Global Records Coordinator

1 week ago

Boise, Idaho, United States J.R. Simplot Full time
About the Role

The J.R. Simplot Company is a leading global food and agriculture company with a rich history of innovation and excellence. We are seeking a highly skilled and detail-oriented Global Records Coordinator to join our team.

Key Responsibilities
  • Maintain and track information/records collections using the Information Management systems and tools, including cataloging information objects, maintaining metadata, recording lifecycle stages for each information object, and bar-coding physical artifacts/files.
  • Provide the appropriate description, retention, and disposition data on all of Simplot's information assets in a timely manner.
  • Serve as Tier 1 contact for customer inquiries, assisting with researching records and information management issues and requests in accordance with Team procedures and best practices.
  • Respond to queries, retrieving records and instructing staff on the proper organization, retention, and final disposition of information assets.
  • Escalate Tier 2 inquiries to Records & Information Analyst.
  • Conduct searches and prepare information collections needed to fulfill discovery, investigations, and audit requests.
  • Perform simple searches using Team tools to identify and retrieve information objects needed for discovery, legal holds, investigations, audits, etc.
  • Conduct site visits, audits, inventories, and surveys of collections, working closely with the Team to determine and recommend retention and disposition for the information.
  • Assist with the proper identification, labeling, capture, and management of information assets and the proper destruction at the end of the information life-cycle.
Requirements
  • High school diploma or general education degree (GED)
  • 1+ years related experience and/or training
  • Some knowledge of and experience with the principles of information lifecycle management and/or records management
  • Ability to communicate effectively verbally and in writing
  • Demonstrated customer orientation in providing service and in building relationships
  • Ability to work independently and seek assistance for issues
  • Ability to adapt and maintain efficiency when experiencing major changes in functions or work environment, to respond to changes in environment and circumstances positively; and to work within new work structures, processes, requirements, or cultures
  • Some knowledge of Microsoft Office applications

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