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Records Coordinator HQ GS

2 months ago

Boise, Idaho, United States J.R. Simplot Full time
About the Role

The J.R. Simplot Company is a leading global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufacturing, farming, ranching, and cattle production.

Job Summary

This role supports the operations of the Global Records and Information Management Team to ensure that all information is managed in accordance with policy. The incumbent will work with stakeholders and the Team to manage legacy records and learn electronic records processes.

Key Responsibilities
  • Maintains and tracks information/records collections using the Information Management systems and tools, including cataloging information objects, maintaining metadata, recording lifecycle stages for each information object, and bar-coding physical artifacts/files.
  • Provides the appropriate description, retention, and disposition data on all of Simplot's information assets in a timely manner.
  • Serves as Tier 1 contact for customer inquiries, assisting with researching records and information management issues and requests in accordance with Team procedures and best practices.
  • Responds to queries, retrieving records and instructing staff on the proper organization, retention, and final disposition of information assets.
  • Escalates Tier 2 inquiries to Records & Information Analyst.
  • Conducts searches and prepares information collections needed to fulfill discovery, investigations, and audit requests.
  • Performs simple searches using Team tools to identify and retrieve information objects needed for discovery, legal holds, investigations, audits, etc.
  • Conducts site visits, audits, inventories, and surveys of collections, working closely with the Team to determine and recommend retention and disposition for the information.
  • Assists with the proper identification, labeling, capture, and management of information assets and the proper destruction at the end of the information life-cycle.
Requirements
  • High school diploma or general education degree (GED)
  • 1+ years related experience and/or training
  • Some knowledge of and experience with the principles of information lifecycle management and/or records management
  • Ability to communicate effectively verbally and in writing
  • Demonstrated customer orientation in providing service and in building relationships
  • Ability to work independently and seek assistance for issues
  • Ability to adapt and maintain efficiency when experiencing major changes in functions or work environment
Benefits

The J.R. Simplot Company offers a competitive compensation package, including medical, dental, vision coverage, 401(k) savings plan, paid family building leave, generous paid time off, and relocation assistance program (where applicable).

We are an Equal Opportunity Employer and welcome applications from diverse candidates.