SRE - Phoenix AZ
4 weeks ago
Job Description:
We are seeking a highly skilled SRE (Site Reliability Engineer) to join our team in Phoenix, AZ. As an SRE, you will be responsible for ensuring the reliability and scalability of our cloud-based systems.
Key Responsibilities:
- Design and implement monitoring and alarming processes and technology
- Operate with cloud service platforms and stand up new cloud environments
- Determine system interactions and dependencies with other applications and components within the Voice Services product
- Provide on-call support as needed based on rotation and severity of issues
- Route defects to appropriate internal/external squads for defect remediation
- Manage problem management policies and collaborate with monitoring teams to develop new alarms and alerts
- Define monitoring types and thresholds to implement
- Knowledge of SSL Certs, General Networking, and Document and maintain playbook for obtaining Mean Time to Repair (MTTR)
- Participate in weekly calls to understand changes being implemented to the systems
- Call Center platform experience and Experience of forecasting and capacity planning of system and network resources
- Experience with cost efficient provisioning of resources
Preferred Qualifications:
- 5+ years of IT Engineering and/or Operations experience with increasing levels of responsibility
- 1-3 years of experience in Kubernetes cluster and good understanding containerization and good hands-on experience in NGINX Ingress controllers
- 1-3 years of knowledge with Linux environments
- Working knowledge of databases: Oracle, SQL, etc.
- Knowledge of Cloud infrastructures (AWS, Google, IBM, etc.)
- Knowledge of Web Servers (Nginx, Apache, etc.)
- Ability to work effectively in a fast-paced changing environment
- Ability to multi-task and prioritize
About INSPYR Solutions:
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
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