SRE - Phoenix AZ

4 weeks ago


Phoenix, Arizona, United States INSPYR Solutions Full time
Job Title: SRE - Phoenix AZ

Job Description:

We are seeking a highly skilled SRE (Site Reliability Engineer) to join our team in Phoenix, AZ. As an SRE, you will be responsible for ensuring the reliability and scalability of our cloud-based systems.

Key Responsibilities:

  • Design and implement monitoring and alarming processes and technology
  • Operate with cloud service platforms and stand up new cloud environments
  • Determine system interactions and dependencies with other applications and components within the Voice Services product
  • Provide on-call support as needed based on rotation and severity of issues
  • Route defects to appropriate internal/external squads for defect remediation
  • Manage problem management policies and collaborate with monitoring teams to develop new alarms and alerts
  • Define monitoring types and thresholds to implement
  • Knowledge of SSL Certs, General Networking, and Document and maintain playbook for obtaining Mean Time to Repair (MTTR)
  • Participate in weekly calls to understand changes being implemented to the systems
  • Call Center platform experience and Experience of forecasting and capacity planning of system and network resources
  • Experience with cost efficient provisioning of resources

Preferred Qualifications:

  • 5+ years of IT Engineering and/or Operations experience with increasing levels of responsibility
  • 1-3 years of experience in Kubernetes cluster and good understanding containerization and good hands-on experience in NGINX Ingress controllers
  • 1-3 years of knowledge with Linux environments
  • Working knowledge of databases: Oracle, SQL, etc.
  • Knowledge of Cloud infrastructures (AWS, Google, IBM, etc.)
  • Knowledge of Web Servers (Nginx, Apache, etc.)
  • Ability to work effectively in a fast-paced changing environment
  • Ability to multi-task and prioritize

About INSPYR Solutions:

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.



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