ServiceNow QA Engineer

4 days ago


Phoenix, Arizona, United States Pronix Inc Full time

W2 Only Opportunity

Job Title: ServiceNow QA Engineer

Location: Phoenix, AZ (Onsite)

We are seeking a highly skilled ServiceNow QA Engineer with a strong background in manual and automated testing to ensure the quality and functionality of our ServiceNow implementations and integrations. The ideal candidate will have a minimum of 3 years of experience working specifically with ServiceNow and 5-6 years of overall experience in software testing. You will work closely with development, business, and functional teams to validate solutions and ensure they meet the highest standards.

Key Responsibilities:

  • Design and execute comprehensive testing strategies for ServiceNow implementations and integrations.
  • Develop and maintain automated test scripts using ServiceNow testing tools such as Automated Test Framework (ATF) and external tools like Selenium.
  • Collaborate with cross-functional teams to identify and prioritize testing requirements.
  • Provide high-quality test results and defect reports to ensure timely resolution of issues.
  • Stay up-to-date with the latest ServiceNow features and best practices to ensure effective testing.

Requirements:

  • 5-6 years of experience in software testing, with at least 3 years dedicated to ServiceNow QA.
  • Experience with ServiceNow testing tools and external tools like Selenium.
  • Strong knowledge of various ServiceNow modules (ITSM, ITOM, ITAM) and ability to test both out-of-the-box features and custom applications.
  • Experience with API testing tools such as Postman or SoapUI.
  • Proficiency in defect management and test case management tools like ServiceNow, JIRA, TestRail.
  • Understanding of ServiceNow data models, workflows, and integrations.
  • Solid experience in manual testing and the ability to transition to test automation.
  • Experience working in Agile development environments.
  • Knowledge of scripting languages such as JavaScript (for ServiceNow customizations) is a plus.


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