Event Experience Ambassador

3 weeks ago


St Louis, Missouri, United States Oak View Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Attendant. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their safety and satisfaction throughout their event experience.

Key Responsibilities
  • Provide Exceptional Customer Service: Greet guests, respond to their needs, and ensure their overall experience is positive and memorable.
  • Event Support: Assist with event setup, crowd control, and emergency response as needed.
  • Communication: Clearly communicate with guests, colleagues, and management to ensure seamless event execution.
  • Teamwork: Collaborate with other team members to achieve common goals and provide excellent service.
  • Adaptability: Be flexible and adapt to changing event circumstances, such as last-minute changes or unexpected situations.
Requirements
  • High School Diploma or Equivalent: A high school diploma or equivalent is required for this role.
  • Excellent Communication Skills: Strong verbal and written communication skills are essential for this position.
  • Customer Service Experience: Previous experience in customer-facing roles, such as hospitality, retail, or food service, is preferred.
  • Flexibility: Ability to work a variety of shifts, including evenings, weekends, and holidays.
About Oak View Group

Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry. We offer a unique opportunity to work with a dynamic team, develop your skills, and be part of a company that values diversity, inclusivity, and excellence.



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