Food and Beverage Operations Manager

3 weeks ago


Wilmington, Delaware, United States Delaware Park Casino & Racing Full time

Job Summary

The Food and Beverage Shift Manager is responsible for creating a fun and entertaining environment for guests, ensuring the flawless delivery and execution of service excellence. This role requires thorough knowledge of all assigned restaurant and outlet positions, as well as the ability to schedule and staff assigned outlets effectively.

Key Responsibilities

  • Develop and implement strategies to create a positive and engaging guest experience.
  • Ensure accurate record keeping and maintain confidentiality with regard to employee concerns and sensitive department information.
  • Implement and adhere to food and beverage cost control procedures and order necessary stock for the outlet.
  • Establish and maintain excellent working relationships with all related departments.
  • Recommend and document coaching and discipline of staff on appropriate paperwork.
  • Communicate effectively with guests and team members, promoting positive relations and resolving guest complaints and inquiries.
  • Maintain professionalism at all times and perform all other duties as assigned.

Requirements

  • Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery.
  • Knowledge of computer software, including Microsoft Word and Excel.
  • Ability to work independently with minimal supervision and maintain established company and departmental uniform, appearance, and hygiene standards.
  • Experience with P.O.S. Systems and PC-related systems.
  • Must be able to work a flexible schedule, including evenings, weekends, and holidays, and be able to lift up to 40 lbs in weight and push or pull up to 50 lbs in weight throughout the shift.

About Delaware Park Casino & Racing

Delaware Park Casino & Racing is a premier entertainment destination in Delaware, offering a range of gaming options, dining experiences, and live racing events. We are committed to providing exceptional guest service and creating a fun and welcoming environment for all visitors.



  • Wilmington, Delaware, United States Delaware Park Casino & Racing Full time

    Job Summary:The Food and Beverage Shift Manager is responsible for creating a fun-filled, entertaining, and exciting environment where service excellence is paramount. This role requires thorough knowledge of all assigned restaurant and outlet positions, ensuring smooth operation and excellent guest relations.Key Responsibilities:Develop and implement...


  • Wilmington, Delaware, United States Delaware Park Casino & Racing Full time

    Job Summary:The Food and Beverage Shift Manager is responsible for creating a fun and entertaining environment for guests, ensuring the flawless delivery and execution of service excellence. This role requires thorough knowledge of all assigned restaurant and outlet positions, as well as the ability to schedule and staff effectively.Key...


  • Wilmington, Delaware, United States Delaware Park Casino & Racing Full time

    Job SummaryThe Food and Beverage Shift Manager is responsible for creating a fun and entertaining environment for guests, ensuring the flawless delivery and execution of service excellence. This role requires thorough knowledge of all assigned restaurant and outlet positions, as well as the ability to schedule and staff effectively.Key...


  • Wilmington, Delaware, United States Method Co. Full time

    Director of Food and BeverageThe Quoin Hotel and Restaurant is seeking a highly skilled and experienced Director of Food and Beverage to lead our culinary team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurants, bars, and lounges, ensuring exceptional customer service and a memorable dining...


  • Wilmington, Delaware, United States Delaware Park Casino & Racing Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Shift Manager to join our team at Delaware Park Casino & Racing. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our food and beverage outlets, providing exceptional customer service, and leading a team of staff to deliver outstanding results.Key...


  • Wilmington, Delaware, United States Delaware Park Casino & Racing Full time

    Job SummaryThe Food and Beverage Shift Manager is responsible for creating a fun and entertaining environment for guests, ensuring the flawless delivery and execution of service excellence. This role requires thorough knowledge of all assigned restaurant and outlet positions, as well as the ability to schedule and staff assigned outlets effectively.Key...


  • Wilmington, Delaware, United States Delaware Park Full time

    **Job Title:** Beverage Shift Manager**Job Information****Category:** Food & Beverage**Type of Assignment:** Regular**Position Type:** Full Time**City/Town:** Wilmington**State/Province:** Delaware**Job Description****Key Responsibilities:**Create a dynamic and engaging work environment that prioritizes exceptional service delivery.Develop and maintain...


  • Wilmington, Delaware, United States Delaware Park Casino & Racing Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Food and Beverage Cashier to join our team at Delaware Park Casino & Racing. As a Food and Beverage Cashier, you will be responsible for providing exceptional customer service, operating the point of sale system, and maintaining a clean and organized work environment.Key ResponsibilitiesGreets...


  • Wilmington, Delaware, United States Method Co. Full time

    Director of Food and BeverageWe are seeking a highly skilled and experienced Director of Food and Beverage to lead our culinary team at The Quoin Hotel & Restaurant. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, including front of house and back of house areas.Key...


  • Wilmington, Delaware, United States Delaware Park Casino & Racing Full time

    Job Summary:The Food and Beverage Shift Manager is responsible for creating a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount. This role requires thorough knowledge of all assigned restaurant and outlet positions, ensuring smooth operation of the assigned outlet, and implementing...


  • Wilmington, Delaware, United States Delaware Park Casino & Racing Full time

    We are seeking an enthusiastic and committed individual to become a vital part of our thriving organizationCOMPANY NAME: Delaware Park Casino & RacingSALARY RANGE:The annual compensation for this role is between $38,000 and $43,000KEY RESPONSIBILITIES:Foster a welcoming and enjoyable atmosphere for patronsOversee staff training and schedulingManage food and...


  • Wilmington, Delaware, United States Delaware Park Casino & Racing Full time

    We are seeking a motivated and enthusiastic individual to contribute to our vibrant establishmentCOMPANY NAME: Delaware Park Casino & RacingSALARY RANGE:The annual compensation for this role is between $38,000 and $43,000KEY RESPONSIBILITIES:Foster a welcoming and enjoyable atmosphere for patronsOversee staff training and schedulingManage food and beverage...


  • Wilmington, Delaware, United States The Chancery Market Full time

    About The Chancery MarketThe Chancery Market is a premier dining destination in Wilmington, Delaware, offering an unparalleled culinary experience. As a member of the Hospitality HQ team, we are committed to delivering exceptional service and creating a memorable experience for our guests.Job OverviewThe Assistant General Manager (AGM) plays a critical role...

  • Food Service Director

    3 weeks ago


    Wilmington, Delaware, United States Royal Farms Full time

    Job Title: Food Service LeaderThe Food Service Leader is responsible for overseeing the food service and beverage operation at Royal Farms. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Manage food service programs to ensure compliance with Royal Farms...

  • Food Service Director

    3 weeks ago


    Wilmington, Delaware, United States Royal Farms Full time

    Job Title: Food Service LeaderThe Food Service Leader is responsible for overseeing the food service and beverage operation at Royal Farms. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Manage food service programs to ensure compliance with Royal Farms...

  • Food Service Director

    3 weeks ago


    Wilmington, Delaware, United States Royal Farms Full time

    Job Title: Food Service LeaderThe Food Service Leader is responsible for overseeing the food service and beverage operation at Royal Farms. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Manage food service programs to ensure compliance with Royal Farms...

  • Food Service Director

    3 weeks ago


    Wilmington, Delaware, United States Royal Farms Full time

    Job Title: Food Service LeaderThe Food Service Leader is responsible for overseeing the food service and beverage operation at Royal Farms. This role requires strong leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Manage food service programs to ensure compliance with Royal Farms...


  • Wilmington, Delaware, United States Delaware Park Casino & Racing Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Food Service Associate to join our team at Delaware Park Casino & Racing. As a Food Server, you will be responsible for providing exceptional service to our guests, ensuring a fun and entertaining dining experience.Key ResponsibilitiesGuest Service: Greet guests in a friendly and efficient...


  • Wilmington, Delaware, United States Delaware Park Casino & Racing Full time

    Job Title: Brewery Restaurant ManagerDelaware Park Casino & Racing is seeking a highly skilled and experienced Brewery Restaurant Manager to lead our new dining experience, High Steaks Brewery. As a key member of our team, you will be responsible for creating a unique and exceptional atmosphere for our guests, blending the art of craft brewing with fine...

  • Food Service Manager

    3 weeks ago


    Wilmington, Delaware, United States Compass Group USA Full time

    Job SummaryAs a Food Unit Lead with Compass Group USA, you will be responsible for coordinating the activities of food-service employees and creating an enjoyable dining experience for customers, staff, and visitors. This role requires strong leadership and communication skills, as well as the ability to oversee the preparation and service of food and...