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Customer Service Representative
2 months ago
We are seeking a friendly and energetic Customer Service Team Member to join our team at Tim Hortons in Batavia, NY. As a key member of our team, you will be responsible for delivering exceptional guest experiences and ensuring that our customers receive the highest level of service.
Key Responsibilities:- Guest Service: Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
- Order Accuracy: Ensure coffee and products are always fresh and accurate by following our REV procedures.
- Communication: Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
- Speed of Service: Maintain speed of service targets by working efficiently and meeting customers' needs.
- Excellent Communication Skills: Strong communication and interpersonal skills are essential for success in this role.
- Teamwork: Ability to work on a team and with multiple employees.
- Attention to Detail: Attention to detail and ability to accurately process orders.
- Physical Demands: Frequent reaching and manual dexterity, continuous standing on tiled surfaces, and occasional lifting of supplies/products.
Clark-Lumberg Associates LLC is an equal opportunity employer and offers a competitive compensation package, including benefits and opportunities for career growth.
