Customer Service Representative
3 days ago
We are seeking a friendly and energetic Customer Service Team Member to join our team at Tim Hortons in Batavia, NY. As a key member of our morning shift team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.
Key Responsibilities:
- Provide friendly and welcoming service to customers at the front counter and drive-thru.
- Process food orders accurately and efficiently.
- Maintain a clean and inviting dining room and parking lot.
- Follow all operational standards and guidelines for product preparation.
- Communicate with colleagues to ensure seamless service.
Requirements:
- Excellent customer service skills with a friendly and welcoming attitude.
- Ability to work in a fast-paced environment with a sense of urgency.
- Strong communication and interpersonal skills.
- Ability to work on a team and with multiple employees.
- Attention to detail and ability to accurately process orders.
Working Conditions:
- Frequent reaching and manual dexterity.
- Continuous standing on tiled surfaces.
- Use of headset for order processing at the drive-thru.
- Ability to stand for long periods.
- Frequent walking and occasional lifting of supplies/products.
Clark-Lumberg Associates LLC is an equal opportunity employer and welcomes applications from diverse candidates.
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