Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front counter team, you will be responsible for delivering exceptional customer service, processing food orders, and maintaining a clean and inviting dining area.
- Key Responsibilities:
- Provide exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
- Process food orders accurately and efficiently.
- Maintain a clean and organized front counter area.
- Work collaboratively with the team to achieve sales and customer satisfaction goals.
Requirements:
- Excellent customer service skills with a friendly and welcoming attitude.
- Ability to work in a fast-paced environment with a sense of urgency.
- Strong communication and interpersonal skills.
- Ability to work on a team and with multiple employees.
Physical Requirements:
- Frequent reaching and manual dexterity.
- Continuous standing on tiled surfaces.
- Use of headset for order processing at the drive-thru.
- Ability to stand for long periods.
- Frequent walking and occasional lifting of supplies/products.
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