Accounts Receivable Specialist
3 weeks ago
We are seeking a highly skilled and detail-oriented Accounts Receivable Specialist to join our team. As an Accounts Receivable Specialist, you will play a critical role in supporting our internal and external customers with a variety of accounting functions, including escalated billing issues, payment application and research, and account reconciliation.
Key Responsibilities- Perform collection efforts on customer accounts via phone and email
- Respond to escalated cases from internal and external customers regarding customer billing, payments and cancellation requests
- Oversee case queues related to customer inquiries and cancellations
- Process high volume payment application through manual and automated processes
- Perform aging cleanup and monitor for dealer payment trends
- Identify and implement process improvements associated to overall collections and cancellation processing
- 2+ years of Accounts Receivable experience and must have demonstrated success with account reconciliation and reporting
- Bachelor's degree in accounting or related field preferred
- Experience using Netsuite and SalesForce preferred
- Must have strong Microsoft Office skills; including advanced spreadsheet (Excel) skills: must be familiar with pivot tables, advanced formulas, and data analysis tools
- Must be self-directed, detail-oriented, customer-focused, organized, and able to work in a team-oriented environment
- Strong research, analytical, and reporting skills required
- Must have strong communication skills, both written and verbal
- Knowledge of general accounting principles, regulatory standards and compliance requirements
Carfax, a unit of IHS Markit (Nasdaq: INFO), helps millions of people every day confidently shop, buy, own and sell used cars with innovative solutions powered by Carfax vehicle history information.
The expert in vehicle history since 1984, Carfax provides exclusive services like Carfax Used Car Listings, myCarfax, Carfax History-Based Value and the flagship Carfax Vehicle History ReportTM to consumers and the automotive industry.
Carfax owns the world's largest vehicle history database and is a nationally recognized top workplace by The Washington Post and Shop, Buy, Own, Sell – Show me the CarfaxTM.
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