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Senior Analyst, HR Systems Specialist

2 months ago

Pittsburgh, Pennsylvania, United States Wabtec Full time
About the Role

The HR Systems Senior Analyst plays a critical role in supporting and enabling the strategy and development of HR systems, with a focus on Payroll, Time and Attendance, and Benefits. This position partners with HR directors and their customers to analyze work process design and flow, improve processes, and leverage the return on technological capabilities.

Key Responsibilities
  • Develop and continually evolve deep functional and technical experience in support of disciplines across Human Resources, with a focus on Payroll, Benefits, Time Tracking, and Absence.
  • Provide insight, recommendations, and develop processes and best practices as it relates to the HRIS system.
  • Remain current on HR systems' functionality and actively seek ways in which to leverage them.
  • Responsible for business process development, improvement, configuration, releases, testing, maintenance, and implementation within Workday and other systems.
  • Responsible for developing and enhancing strong partnerships/collaboration with departments to gather information and translate that into a business process/system functionality that both aligns with the needs of the business and keeps the end-user experience in mind.
  • Provide support for our internal department and SMEs as it relates to systems, best practices, processes, access, and reporting needs.
  • Act as an administrator for the HRIS systems, including troubleshooting and resolving technical issues.
  • Manage audit and quality control processes for maintaining data integrity and security of HRIS.
  • Develop and maintain system documentation, processes, and procedures.
  • Answer/responses to escalated questions, requests, education, and errors from the Service Now ticket system and other communication methods in a timely manner.
  • Continuously monitor tasks and project assignments to ensure project schedule is being met and schedule and scope changes are addressed.
  • Perform a variety of system and process functions such as complex query and report creation, development, problem-solving, configuration, testing, prototyping, and escalations with vendors.
  • Provide creative solutions and options that enhance the end-user experience while ensuring high data quality, cost-effective, and supportability.
  • Participate in establishing implementation plans and milestones for go-live, adjusting schedule as necessary, which includes ensuring all problems and issues are identified and resolved with procedures and training in place for post-go-live support.
  • Manage customer expectations through scope control, quality level, cost impacts, resources impact, and timeline considerations.
Requirements
  • Bachelor's degree in a related field or equivalent education and/or experience.
  • At least 5+ years of related HRIS experience.
  • 8+ years of experience with HR systems such as Workday, HCM, PeopleSoft, Kronos, Oracle, and/or ADP, preferably in a global, multi-tenant environment.
Preferred Qualifications
  • Substantial experience in system and process supporting Human Resources in core HRM/HR Administration, payroll, timekeeping, learning management, benefits, and talent acquisition within a large, complex enterprise, ideally across a range of geographies and segments.
  • Knowledge of HR processes and terminology.
  • Experience in systems management and reporting tools, such as MS Access and Excel or the equivalent combination of education and/or related experience.
  • Experience supporting and implementing mergers, acquisitions, divestitures, and joint ventures supporting Human Resources and/or HR systems.
  • Experience in supporting and leading pieces of large-scale projects and initiatives.
  • Should have basic to intermediate knowledge and abilities with Microsoft Suite; intermediate to advanced knowledge of Excel/Sheets and Access.
  • Experience with Workday HCM, Security, Business Processes, Configuration, and Integrations. Experience preferred, but not required in Workday modules such as, Recruiting, Performance Management, and Compensation Management.
  • Must be an effective communicator with internal and external individuals at all levels. Excellent communication skills with strong ability to motivate and influence without direct authority.
  • Ability to articulate complex systems and processes to a wide array of people with different skills sets and base knowledge. This includes spoken, written, electronic, and presentation skills.
  • Ability to collaborate with team members, cross-functionally teams, and business partners at all levels. Shares diverse thoughts, learns from others, shares resources, knowledge, and shifts workloads flexibly.
  • Able to define problems, collect data, establish facts, and draw valid conclusions. Able to analyze results at a micro and macro level and present findings.
  • Makes routine decisions following established policies and procedures; collaborates with manager to gain assistance when complex issues arise.