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Senior Systems Analyst
1 month ago
Job Summary:
We are seeking a Senior Systems Analyst to join our team at Howmet Aerospace Inc. in Pittsburgh, PA. This role will involve collaborating with an offshore support organization, monitoring and leading remediation efforts, and working with a geographically dispersed team to support various technologies.
Key Responsibilities:
- Collaborate and manage with an offshore support organization for enhancements and support work, service desk, and vendor management.
- Monitor, assess, and lead remediation efforts as part of the Corporate Vulnerability management program for the respective application spaces.
- Work as part of a geographically dispersed team supporting a variety of technologies.
- Possess a thorough understanding of the business purpose and processes in the area of responsibility and participate in the analysis of the customer's processes to identify gaps and opportunities for improvement.
- Lead small to medium-scale projects following the GIS Project management methodology and Organizational Change management model.
- Balance multiple assignments and manage against scope, resource, timelines requirements, while tracking risks and issues.
- Strong problem-solving and consulting skills. Effective problem description, root cause analysis, and ability to present short- and long-term options.
- Manage workload assignments and priorities, facilitate team discussion and request priorities, direct others in supporting and enhancing existing system and technology.
- Lead teams to solve problems and implement solutions without direct supervision.
- Provide timely, accurate, and required documentation as needed.
- Work to continuously improve relationships with customers and business partners, including collaboration to resolve support issues and deliver enhancement requests.
- Monitor/complete development requests from internal customers and resolve issues quickly and accurately to meet tight deadlines and accelerated customer priorities.
- Provide/coordinate support in system upgrades, preventive maintenance, deployments on the systems/technologies.
Requirements:
- Collaboration skills, ability to work with people of varying backgrounds and levels within the organization.
- Strong verbal and written communication skills to communicate technical information effectively across all levels of the organization.
- Ability to work independently and as part of a team.
- Flexibility and adaptability to stay current with technological advancements.
- Attention to detail.
- Ability to manage multiple projects simultaneously and prioritize based on company and team objectives.
Education and Experience:
- Bachelor's degree in information systems, computer science, software engineering, or IT-related field from an accredited institution.
- Minimum of 5 years of work experience in the IT field.
- Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
Preferred Qualifications:
- Experience with managing projects, vendors, and teams.
- Experience with project management tools and techniques.
- Experience in Robots Process automation cognitive platforms is a plus.
- Demonstrated customer focus, interpersonal, and relationship management.
- Experience with MS Office, Excel.
Salary Range:
$90-$110k/year approximation (Actual compensation is subject to variation due to factors such as education, experience, skillset, and/or location).
Howmet Aerospace Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics.