Support Specialist Intern

3 days ago


Greensboro, United States APEX Analytix Full time
{"Job Title": "Support Specialist Intern", "Job Summary": "We are seeking a highly motivated and detail-oriented Support Specialist Intern to join our team at APEX Analytix. As a Support Specialist Intern, you will provide technical leadership and support for our apexportal Solutions software applications. Your primary responsibility will be to manage and resolve technical support tickets for our client software implementations. You will also facilitate effective and proactive communications with both internal and external customers.

Responsibilities:

* Manage and resolve technical support tickets for our client software implementations.
* Facilitate effective and proactive communications with both internal and external customers.
* Provide assistance to clients with assistance of Implementation Specialists when designing interfaces from their ERP systems into apexportal.
* Test product-level functionality and new releases. Identify and communicate areas for improvement.
* Manage software upgrades on scheduled date.
* Troubleshoot network, database, and software problems for our client implementations.
* Configure system settings and options and execute unit/integration/acceptance testing.
* Create rules and data transfer mappings using SQL query.
* Manage setup of technical environment for hosted clients.
* Assist in testing of those interfaces. Includes reconciling data between clients' ERP system(s) and apexportal.
* Work with Help Desk personnel to resolve client installation issues.

Requirements:

* Good working knowledge of Microsoft Office (in particular Excel and Outlook)
* Exposure to SQL Server (preferred)
* Strong analytical skills and attention to detail
* Ability to effectively multi-task with limited supervision
* Knowledge of Business Intelligence software like Tableau or PowerBI
* Exposure to SDLC methodologies like Agile methodology, Scrum
* Exposure to FTP, secure FTP, and PGP

Education Levels/Credentials (Degree types and Emphasis)

* Pursuing a Bachelor's in IT, Computer Science, or related field required (Junior or above).

Work Environment (Physical/Remote)

* Onsite 4 days per week at Apexanalytix Headquarters office in Greensboro NC.

Travel required - No travel required.

At APEX Analytix, we value our associates and strive to provide the highest quality benefits program, offering competitive compensation packages with tailored bonus plans and generous benefits. Our benefits include health and insurance plans, a generous paid time off plan, 401k plan, flexible work schedules, wellness programs, associate and customer referral bonus programs, and paid community hours. We provide tools for our associates to grow and develop, including a strong Mentor Program, Internal Training Portal, Education, Tuition, and Certification Assistance.

If you are looking for a place to shine, come join our team and be a part of our dynamic and innovative environment.

We are an equal opportunity employer and welcome applications from diverse candidates.

Please note that this job description is not a contract and is subject to change.

We look forward to hearing from you

Best regards,

APEX Analytix Team



  • Greensboro, United States APEX Analytix Full time

    About Us: apexanalytix is the leading provider of trusted supplier data; supplier portal software; controls, audit and analytics software; and AP recovery audit services. We protect over $5 trillion in spend and prevent or recover over $3 billion in overpayments annually, and our client portals actively support over 3 million suppliers. Our software and...


  • Greensboro, North Carolina, United States RecruitWell Full time

    We are seeking a highly skilled Internal Medicine Specialist to join our team at RecruitWell. As a leading healthcare recruitment agency, we are committed to providing exceptional care to our clients and candidates.About the Role:Provide high-quality patient care to individuals with complex medical conditions.Develop and implement effective treatment plans...


  • Greensboro, North Carolina, United States Bethany Medical Full time

    Join Our Team as a Healthcare Support SpecialistWe are a well-established, independent multi-specialty practice seeking a dedicated full-time Healthcare Support Specialist to enhance our team. Our mission is to deliver exceptional care through a collaborative, multi-specialty approach.About Us:Bethany Medical Center has been serving the community since 1987,...


  • Greensboro, North Carolina, United States TAT Technologies Ltd Full time

    Technical Support Specialist at TAT Technologies LtdTAT Technologies Ltd is in search of aTechnical Support Specialist to enhance our team. With a rich history of excellence, TAT Technologies is recognized for delivering superior products and outstanding client service. As a vital member of our organization, you will engage in a cooperative atmosphere aimed...


  • Greensboro, North Carolina, United States RecruitWell Full time

    We are seeking a highly skilled Internal Medicine Specialist to join our team at RecruitWell. As a leading healthcare recruitment agency, we are committed to providing exceptional care to our clients and candidates.The ideal candidate will have a strong background in Geriatric Medicine and a passion for delivering high-quality patient care. In this role, you...


  • Greensboro, North Carolina, United States Banyan Search Full time

    Descripción del TrabajoUna destacada empresa en Carolina del Norte está en búsqueda de un Lead Internal Audit Specialist para unirse a su equipo. Nuestra organización ofrece beneficios excepcionales y una cultura laboral de primer nivel. El Lead Internal Audit Specialist será parte de un equipo de auditoría interna altamente eficiente y desempeñará...


  • Greensboro, North Carolina, United States Apex Innovations Full time

    We are seeking a skilled IT Support Specialist to join our team at Apex Innovations. As a key member of our IT department, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our IT systems.Key Responsibilities:Technical Support: Provide timely and effective technical support to employees, including...


  • Greensboro, United States Tangeroutletcanada Full time

    Customer Service Specialist (Hybrid)Job Category: Marketing Requisition Number: CUSTO002482Job DetailsDescriptionAt Tanger, we prioritize our people and believe that genuine success is only realized when it is shared among our shoppers, retailers, and team members. This philosophy is not just a slogan; it embodies our Core Company Values, crafted by our team...


  • greensboro, United States Healthcare Support Full time

    Job Title: Local Contract Nurse RN - Home Health SpecialistJob Summary: Healthcare Support is seeking a skilled Local Contract Nurse RN to join our team as a Home Health Specialist. As a Home Health RN, you will provide high-quality patient care in the comfort of their own homes.Responsibilities:Provide comprehensive nursing care to patients in their homes,...


  • Greensboro, North Carolina, United States New Horizons Professional Services Full time

    Personal Support Specialist at New Horizons Professional ServicesRole Overview: The Personal Support Specialist plays a crucial role in empowering individuals to reach their personal objectives while promoting independence and self-sufficiency in accordance with state and program guidelines.Key Responsibilities:Assist individuals in their journey towards...


  • Greensboro, North Carolina, United States Alternative Behavioral Solutions, Inc. Full time

    Job SummaryWe are seeking a highly qualified Community Support Specialist to join our team at Alternative Behavioral Solutions, Inc. As a Community Support Specialist, you will play a critical role in providing support and services to individuals with mental health and substance abuse disorders.Key ResponsibilitiesPsychoeducation and Skill Building: Provide...


  • Greensboro, United States Fresh Form Draft Full time

    Customer Support SpecialistDepartment: Fresh Form Draft Employment Type: Full Time Location: Remote Compensation: $38,000 - $48,000 / year Overview At Fresh Form Draft, we are committed to transforming the landscape of customer engagement through innovative solutions and a steadfast dedication to quality service. As a prominent player in the industry, we...


  • Greensboro, North Carolina, United States RecruitWell Full time

    Internal Medicine-Geriatrics Physician OpportunityWe are seeking a skilled Internal Medicine-Geriatrics Physician to join our team at DocCafe. As a leading physician and advanced practice job board, we offer a unique platform for healthcare professionals to advance their careers.About the RoleThis is an exciting opportunity to work with a dynamic team and...


  • Greensboro, United States Domino's Pizza LLC Full time

    Join Our Team! Are you ready to embark on a rewarding career with Domino's Pizza LLC? We are currently seeking a dedicated Client Support Specialist to enhance our customer experience. What We Offer: Flexible Scheduling: Enjoy the freedom of choosing hours that fit your lifestyle. Competitive Compensation: We value your contributions and offer a pay...


  • Greensboro, United States Cone Health Full time

    Logistics Support SpecialistOverviewThe Logistics Support Specialist is responsible for the precise and efficient management of food items across various storage and preparation areas, ensuring compliance with health regulations and company policies.Key ResponsibilitiesParticipate in training sessions focused on food safety and allergen awareness.Maintain...


  • Greensboro, United States HAECO Global Engine Support Limited Full time

    Learning and Development Specialist (Corp- Recruiting) Greensboro, NC, USA Req #1024 Friday, August 23, 2024 About HAECO Americas Headquartered in Greensboro, NC, with facilities in Lake City, FL, HAECO Americas is a global, world-class aviation company providing services ranging from aircraft maintenance, repair, and overhaul to the manufacturing of...


  • Greensboro, United States Hoffman & Hoffman Full time

    Job Title: Technical Support Specialist Reports to: IT Operations Manager FLSA Status: Non-Exempt Overview: Hoffman & Hoffman is in search of a dedicated and skilled Technical Support Specialist to enhance our IT team. The successful candidate will deliver technical support and assistance to users, ensuring the efficient functioning of computer systems,...


  • Greensboro, United States Auroraproservices Full time

    As a **Client Support Specialist** at Aurora Pro Services, you will represent our brand with every interaction. Your voice is crucial, whether you are responding to inquiries or initiating calls. **A positive attitude is essential.** It’s clear when you’re communicating with someone; you can sense their emotions. If they are disengaged or fully engaged,...


  • Greensboro, United States Med Career Center, Inc Full time

    POSITION SUMMARY:A prominent medical facility in North Carolina is actively seeking a dedicated Internal Medicine Specialist to become a vital part of their healthcare team. The organization offers a competitive salary along with a comprehensive benefits package.ROLE DETAILS:Rounding responsibilities are managed by Hospitalists, ensuring a focus on clinical...


  • Greensboro, United States EmergeOrtho Full time

    Description EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive at EmergeOrtho. The specialist checks in patients for appointments by confirming the appointment...