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Client Support Specialist
2 months ago
As a **Client Support Specialist** at Aurora Pro Services, you will represent our brand with every interaction. Your voice is crucial, whether you are responding to inquiries or initiating calls. **A positive attitude is essential.**
It’s clear when you’re communicating with someone; you can sense their emotions. If they are disengaged or fully engaged, you will notice it immediately.
We value **positive interactions** and would be thrilled to welcome you to our **team**.
Being **meticulously organized** is a must. You will handle incoming calls, outgoing communications, relay information to our technicians, and schedule appointments. **Expect a dynamic work environment** with minimal downtime.
A Client Support Specialist at Aurora Pro Services should be able to **quickly assess** customer needs. We believe it is our duty to provide customers with **clear options** and empower them to make informed choices.
Here’s an interesting note: Aurora Pro Services is named in honor of my grandmother, Aurora. She embodied **kindness**, **determination**, and earned the **respect** of everyone around her. If you can communicate with our customers as if you were speaking to Grandma Aurora, **you will thrive here**.
She instilled in me the values of compassion and service. Living by these principles is the **foundation** of Aurora Pro Services: to serve, assist, respect, and forgive.
Your personal beliefs are respected during the hiring process, but it is vital to understand these core values:
- We help individuals **succeed**.
- We act in a **trustworthy** manner.
- We **appreciate** what we have.
These principles are universal, regardless of personal beliefs. Now, let’s discuss the **details**:
As a Client Support Specialist, your starting pay will be between $13 and $15 per hour. As you progress within the company and meet our expectations, you can anticipate earning **$800+ weekly**.
**Additional benefits include:**
- Daily team meetings with **optional prayer**.
- Continuous **training** opportunities.
- Health, dental, and vision insurance.
- 401K plan with **company matching**.
- **Paid time off**, holidays, and an extra day off for your birthday (including a **complimentary birthday cake**).
- Memberships to Costco or Sam's Club.
- **Free tax preparation** services by a CPA.
- Weekly company **breakfasts**.
- Bonuses, incentives, and commissions.
- Unlimited **popcorn** for all employees.
**Let’s connect and explore this opportunity together.**
We believe you will find it a rewarding experience.
Oscar Lopez
Owner, Aurora Pro Services
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
