Current jobs related to Customer Support Specialist - Greensboro - Fresh Form Draft

  • Customer Support Specialist III

    7 days ago

    Greensboro, North Carolina, United States PartnerHero Full time

    About the RoleWe are seeking a skilled Customer Support Specialist III to join our team at PartnerHero. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for our customers.Key ResponsibilitiesCommunicate effectively with clients to...

  • Customer Service Support Specialist

    2 weeks ago

    Greensboro, NC , USA, United States Brady Trane Services, Inc. Full time

    Job Title: Customer Service Support SpecialistAre you a detail-oriented and customer-focused individual looking for a challenging role in a dynamic environment? As a leading Trane independent office, Brady Trane Services, Inc. is seeking a Customer Service Support Specialist to join our team.Job Summary:This role is responsible for providing exceptional...

  • Customer Support Specialist

    4 weeks ago

    Greensboro, United States National Board for Certified Counselors Inc Full time

    Job SummaryThe Customer Support Assistant plays a critical role in providing exceptional customer service to stakeholders, both internally and externally. This position is responsible for performing day-to-day administrative tasks, processing transcripts, maintaining files, and drafting correspondence. The ideal candidate will possess excellent communication...

  • Customer Service Support Specialist

    2 weeks ago

    Greensboro, NC , USA, United States Brady Trane Services, Inc. Full time

    Job Summary:We are seeking a highly skilled Customer Service Support Specialist to join our team at Brady Trane Services, Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide customer service support via phone,...

  • Senior IT Support Specialist

    5 days ago

    Greensboro, North Carolina, United States TEKsystems Full time

    Job SummaryTEKsystems is seeking a highly skilled Senior IT Support Specialist to join our team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our customers.Job DescriptionAs a Senior IT Support Specialist, you will be the first point of contact for customers experiencing technical issues. You...

  • Customer Service Representative

    1 week ago

    greensboro, United States apexanalytix Full time

    Job SummaryThe Supplier Relations Specialist is a key role at apexanalytix, responsible for building strong relationships with our clients' suppliers. This position requires excellent communication and interpersonal skills, as well as the ability to work independently and prioritize tasks in a fast-paced environment.Key Responsibilities Calling suppliers to...

  • Customer Service Specialist

    2 months ago

    Greensboro, United States Kontoor Brands, Inc. Full time

    Who We Are: Kontoor Brands, Inc. (KTB) is the parent company of Wrangler®, Lee® and Rock & Republic®, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North Carolina,...

  • Customer Service Support Specialist

    2 weeks ago

    Greensboro, NC , USA, United States Brady Trane Services, Inc. Full time

    Job Summary:We are seeking a highly skilled Customer Service Support Specialist to join our team at Brady Trane Services, Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide customer service support via phone,...

  • Customer Service Specialist

    2 months ago

    Greensboro, United States Kontoor Brands Full time

    Who We Are: Kontoor Brands, Inc. (KTB) is the parent company of Wrangler, Lee and Rock & Republic, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North Carolina, and...

  • Technology Support Specialist

    2 weeks ago

    Greensboro, North Carolina, United States Best Buy Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Technology Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to customersAssist customers...

  • Sales Support Specialist

    2 weeks ago

    Greensboro, United States Stefanini Full time

    Job SummaryStefanini Group is seeking a Sales Support Specialist to support the Services and Solutions portfolio for our client's dealer network, national accounts, leasing network, and customers using Connected Services.Key ResponsibilitiesFacilitate quoting, ordering, and invoicing activities for Connected Services Portfolio ProcessMaintain customer data...

  • Website Support Specialist

    2 weeks ago

    Greensboro, United States PhotoBiz Full time

    Job Description Do you like working with people? Are you able to make a website pop with just a few clicks? Do you want to change the world one website at a time? If you said yes, working for PhotoBiz/Zibster might be for you! PhotoBiz and Zibster deliver high-end business websites for photographers and small business owners. The Passionate Support that our...

  • Technical Support Specialist

    1 week ago

    Greensboro, North Carolina, United States APEX Analytix Full time

    About Us:APEX Analytix is a leading provider of trusted supplier data, supplier portal software, controls, audit, and analytics software, and AP recovery audit services. Our solutions protect over $5 trillion in spend and prevent or recover over $3 billion in overpayments annually. We serve over 250 Fortune 500/Forbes Global 2000 clients around the world and...

  • Custom Home Specialist

    1 week ago

    Greensboro, North Carolina, United States Brown Haven Homes Full time

    We are seeking a skilled Custom Home Specialist to join our team at Brown Haven Homes. As a Custom Home Specialist, you will be responsible for constructing high-quality custom homes that exceed our clients' expectations.Our team is dedicated to building great homes with and for amazing people. We are committed to creating a positive and supportive work...

  • IT Support Specialist

    3 weeks ago

    Greensboro, United States Deployed Services, LLC Full time

    Job Title: IT Support SpecialistDeployed Services, LLC is seeking a highly skilled IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to clients via...

  • Sales Support Specialist

    7 days ago

    Greensboro, North Carolina, United States NorthPoint Search Group Inc Full time

    Job SummaryWe are seeking a highly skilled Sales Support Specialist to join our team at NorthPoint Search Group Inc. The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.Key ResponsibilitiesSupport sales teams by providing administrative assistance, data entry, and...

  • Laboratory Processing Support Specialist

    2 weeks ago

    Greensboro, United States Cone Health Full time

    Overview: The Laboratory Processing Support Specialist is responsible for the accessioning, processing, and distribution of various laboratory specimens. This role is responsible for coordinating specimen movement within the hospital's laboratory departments and to external referral laboratories. The Laboratory Processing Support Specialist directly impacts...

  • IT Support Specialist

    2 weeks ago

    Greensboro, United States Deployed Services, LLC Full time

    Job Title: IT Support SpecialistDeployed Services, LLC is seeking a highly skilled and experienced IT Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch technical support to our clients and internal teams.Key Responsibilities:Provide technical support to clients and internal...

  • Helpdesk Support Specialist

    2 weeks ago

    Greensboro, United States TEKsystems Full time

    {"About the Role:This position plays a crucial part in supporting local and remote end-users, as well as production lines, by utilizing global processes and tools to achieve exceptional results. The System Support Specialist is responsible for delivering top-notch customer service and troubleshooting skills in a client-server environment on a global...

  • Inside Sales and Customer Support Specialist

    2 weeks ago

    Greensboro, United States Graham Personnel Services Full time

    Inside Support and Development Leader in Greensboro, NC - Hours Mon-Fri 8 am-5 pm $30/hr Responsibilities: Sales Support: Assist the sales team in managing customer accounts, including preparing and processing sales orders, tracking shipments, and ensuring timely delivery of products. Customer Service: Provide exceptional customer service to...

Customer Support Specialist

2 months ago

Greensboro, United States Fresh Form Draft Full time
Customer Support Specialist

Department: Fresh Form Draft

Employment Type: Full Time

Location: Remote

Compensation: $38,000 - $48,000 / year

Overview

At Fresh Form Draft, we are committed to transforming the landscape of customer engagement through innovative solutions and a steadfast dedication to quality service. As a prominent player in the industry, we focus on enhancing client satisfaction, influencing perceptions, and creating significant outcomes in a dynamic market environment.

Position Summary: We are looking for an enthusiastic and detail-oriented Customer Support Specialist to become a part of our team. The Customer Support Specialist will be tasked with managing both incoming and outgoing communications, addressing client inquiries, delivering information, and ensuring a satisfactory customer journey.

Key Responsibilities
  • Deliver outstanding customer service to clients through various communication channels including phone, email, and chat.
  • Respond to incoming calls in a timely and professional manner, addressing questions, resolving concerns, and providing essential information.
  • Adhere to established protocols and procedures to facilitate effective communication.
  • Maintain precise and comprehensive records of all customer interactions and transactions.
  • Assist customers in navigating our offerings and services.
  • Work collaboratively with team members to address and resolve complex customer issues.
Qualifications
  • High school diploma or equivalent required.
  • Prior experience in a customer service or call center environment is preferred.
  • Exceptional verbal and written communication skills.
  • Strong analytical and problem-solving capabilities.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced setting.
Benefits
  • Competitive salary range: $38,000 - $48,000 yearly.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) plan with company matching.
  • Paid time off and holidays.
  • Opportunities for professional growth and development.