Healthcare Navigator

5 days ago


Las Vegas, Nevada, United States Optum Full time

**About the Role**

We are seeking a highly skilled and compassionate Patient Care Coordinator to join our team at Optum. This is a unique opportunity to make a meaningful difference in the lives of our patients and contribute to the advancement of healthcare equity.

**Key Responsibilities**

  • Answers all phone calls from multiple lines, providing high-level customer service while communicating with internal departments and external provider office staff.
  • Reviews and processes prior authorization requests, ensuring timely completion and meeting departmental productivity standards.
  • Verifies patient insurance eligibility, benefits, and co-pays, ensuring accurate information for patient care.
  • Intakes demographic information for new patients and updates existing patient records.

**Requirements**

  • High School Diploma/GED (or higher)
  • 1+ year of medical call center experience or medical experience
  • Proficient in Microsoft Office

**What We Offer**

We provide a comprehensive benefits package, including:

  • Competitive salary: $16.54 - $32.55 per hour (based on location and experience)
  • A comprehensive benefits program, including medical, dental, and vision coverage
  • Performance-based rewards and recognition
  • Education reimbursement and employee discounts

**Why Choose UnitedHealth Group?**

We are committed to advancing health equity and improving healthcare outcomes for diverse populations. Our inclusive culture and dedication to diversity create a healthier atmosphere for growth and development.



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