Center Care Team

6 days ago


Las Vegas, United States ArchWell Health Full time
Center Care Team - Care Navigator 3830 E Flamingo Rd, Las Vegas, NV 89121, USA Req #12046 Friday, November 15, 2024

Work Location: 3830 E Flamingo Road, Ste. G2, Las Vegas, NV 89121

ArchWellHealth is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.

Job Summary:

The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.

Duties/Responsibilities:

  • Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
  • Update member information in the electronic medical records system
  • Schedule appointments and coordinate referrals for a multi-disciplinary care team
  • Assist members with filling out paperwork through electronic kiosks, as needed
  • Request medical records and upload documentation to electronic medical records system
  • Field questions from prospective and established members, as well as their adult children
  • Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
  • Assist with center events, as needed

Required Skills/Abilities:

  • Excellent customer service skills, with a positive and welcoming demeanor
  • Passion for providing a quality experience for our senior members
  • Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
  • Working knowledge of medical terminology, insurance, and/or electronic medical record systems
  • High level of organization and attention to detail
  • Strong written and verbal communication skills
  • Proficient PC skills, including Microsoft Office Suite
  • Ability to maintain professionalism and flexibility in a changing work environment
  • Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary)

Education and Experience:

  • Associates degree preferred, or equivalent experience
  • Minimum of one year of work experience in a clinical setting, or similar
  • Experience working with EMR systems a plus
ArchWellHealth is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
Other details
  • Job Family Center Care Team
  • Pay Type Hourly
Apply Now Share this job:
  • Center Care Team

    6 days ago


    Las Vegas, United States ArchWell Health Full time

    Center Care Team - Care Navigator, Bilingual 1276 S Nellis Blvd, Las Vegas, NV 89142, USA Req #12339 Friday, November 22, 2024 Care Navigator, Bilingual Job Summary: The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the...

  • Center Care Team

    4 days ago


    Las Vegas, United States ArchWell Health Full time

    ArchWell Health is re-imagining the practice of primary care. We are putting the relationship between patient and physician at the center of a value-based model focused on outstanding patient experience, improved access, and better outcomes. In our medical clinics, we provide comprehensive primary care for senior adults with Medicare Advantage plans, focused...

  • Center Care Team

    4 days ago


    Las Vegas, United States ArchWell Health Full time

    Center Care Team - Registered Nurse 4900 W Craig Rd, Las Vegas, NV 89130, USA Req #12188 Monday, October 28, 2024 ArchWell Health is re-imagining the practice of primary care. We are putting the relationship between patient and physician at the center of a value-based model focused on outstanding patient experience, improved access, and...

  • Center Care Team

    6 days ago


    Las Vegas, United States ArchWell Health Full time

    Center Care Team - Registered Nurse 1276 S Nellis Blvd, Las Vegas, NV 89142, USA Req #11857 Tuesday, October 15, 2024 Work Location: 1276-1284 S Nellis Blvd., Las Vegas, NV 89142 ArchWell Health is re-imagining the practice of primary care. We are putting the relationship between patient and physician at the center of a value-based...

  • Center Care Team

    2 months ago


    Las Vegas, United States ArchWell Health Full time

    Work Location: 1276-1284 S Nellis Blvd., Las Vegas, NV 89142ArchWell Health is re-imagining the practice of primary care. We are putting the relationship between patient and physician at the center of a value-based model focused on outstanding patient experience, improved access, and better outcomes. In our medical clinics, we provide comprehensive primary...

  • Center Care Team

    4 weeks ago


    Las Vegas, United States ArchWell Health Full time

    Center Care Team - Registered Nurse1276 S Nellis Blvd, Las Vegas, NV 89142, USA Req #11857Tuesday, October 15, 2024Work Location: 1276-1284 S Nellis Blvd., Las Vegas, NV 89142 ArchWell Health is re-imagining the practice of primary care. We are putting the relationship between patient and physician at the center of a value-based model focused on outstanding...

  • Center Care Team

    5 days ago


    Las Vegas, United States ArchWell Health Full time

    Care Navigator, BilingualJob Summary: The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The...

  • Center Care Team

    4 weeks ago


    Las Vegas, United States ArchWell Health Full time

    Work Location: 1276-1284 S Nellis Blvd., Las Vegas, NV 89142ArchWell Health is re-imagining the practice of primary care. We are putting the relationship between patient and physician at the center of a value-based model focused on outstanding patient experience, improved access, and better outcomes. In our medical clinics, we provide comprehensive primary...

  • Center Care Team

    4 weeks ago


    Las Vegas, United States ArchWell Health Full time

    Center Care Team - Medical Assistant4015 S Buffalo Dr, Las Vegas, NV 89147, USA Req #12175Monday, October 28, 2024Job Summary: Core to the ArchWell Health approach is to have a robust clinical care team focused on the needs of our members. Care teams are responsible for delivering excellent and compassionate primary care and coordinating the care of our...

  • Center Care Team

    4 weeks ago


    Las Vegas, United States ArchWell Health Full time

    ArchWell Health is re-imagining the practice of primary care. We are putting the relationship between patient and physician at the center of a value-based model focused on outstanding patient experience, improved access, and better outcomes. In our medical clinics, we provide comprehensive primary care for senior adults with Medicare Advantage plans, focused...


  • Las Vegas, United States CenterWell Senior Primary Care Full time

    The RoleThe Care Integration Team Manager is responsible for managing a team of nurses, community health workers, and behavioral health resources who engage high risk/high needs patients using a team-based approach to ensure patients receive the individualized care and services they need to reach optimal health. The Manager is also responsible for building...


  • Las Vegas, Nevada, United States life care center of America Full time

    Job DescriptionWe are seeking a skilled Physical Therapist Assistant to join our team at Life Care Center of America. As a PTA, you will provide direct rehab care to patients under the supervision of a licensed Physical Therapist.ResponsibilitiesFollow physical therapy treatment plans for patients under the direction of the supervising PTChart appropriately...


  • Las Vegas, United States UHS Full time

    strong> Responsibilities Spring Valley Hospital is a member of The Valley Health System, a network of six acute care hospitals that provide care for patients throughout Southern Nevada and nearby communities. Located in southwest Las Vegas, the 364-bed hospital offers emergency care, advanced cardiovascular and neurological surgeries and procedures,...


  • Las Vegas, United States Universal Health Services Full time

    Spring Valley Hospital is a member of The Valley Health System, a network of six acute care hospitals that provide care for patients throughout Southern Nevada and nearby communities. Located in southwest Las Vegas, the 364-bed hospital offers emergency care, advanced cardiovascular and neurological surgeries and procedures, surgical services, women's...


  • Las Vegas, United States Sunbit Full time

    Description JOB TITLE: Customer Care Team Lead LOCATION: Las Vegas, Nevada WORK SCHEDULE: Flexible Who We Are: Sunbit builds financial technology for real life. Our technology eases the stress of paying for life's expenses by giving people more options on how and when they pay. Founded in 2016, Sunbit offers a next-generation, no-fee credit card that can...


  • Las Vegas, United States Sunbit Full time

    JOB TITLE: Customer Care Team Lead LOCATION: Las Vegas, Nevada WORK SCHEDULE: Flexible Who We Are:Sunbit builds financial technology for real life. Our technology eases the stress of paying for life’s expenses by giving people more options on how and when they pay. Founded in 2016, Sunbit offers a next-generation, no-fee credit card that can be managed...


  • Las Vegas, Nevada, United States Centennial Hills Hospital Medical Center Full time

    OverviewCentennial Hills Hospital Medical Center is a leading healthcare provider in the Las Vegas area, offering a wide range of medical services and procedures. We are seeking a highly skilled and compassionate registered nurse to join our team as a Nurse Care Specialist Lead.Job DescriptionAs a Nurse Care Specialist Lead, you will provide safe, competent...

  • Physician - Quick Care

    2 months ago


    Las Vegas, United States University Medical Center Southern Nevada Full time

    THIS POSTING WILL BE USED TO FILL POSITIONS IN VARIOUS QUICK-CARE LOCATIONS EMPLOYER-PAID PENSION PLAN ( NEVADA PERS) UP TO $300K PER YEAR POTENTIAL (SALARY + QUALITY BONUSES)Sign-on Bonus/Relocation Assistance of up to $30K As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor...


  • Las Vegas, United States Life Care Center of Las Vegas Full time

    Position Summary:The LPN Personal Care Unit Care Coordinator works together with the patient and family, care team, payers, and external entities to promote, attain, or maintain the highest practicable physical, mental, and psychosocial well being and promote a safe transition from the facility to the next provider or care setting in accordance with all...


  • Las Vegas, United States University Medical Center Southern Nevada Full time

    *THIS POSTING WILL BE USED TO FILL POSITIONS IN VARIOUS QUICK-CARE LOCATIONS**EMPLOYER-PAID PENSION PLAN ( NEVADA PERS) **UP TO $300K PER YEAR POTENTIAL (SALARY + QUALITY BONUSES)Sign-on **Bonus/Relocation Assistance of up to $30K **As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the...