Nurse Navigator

6 days ago


Las Vegas, United States UNLV Health Full time
The Nurse Navigator will guide patients and families through the healthcare system, enhancing patient care and streamlining the treatment process for individuals with pulmonary conditions. In an outpatient pulmonology clinic, the Nurse Navigator will serve as a single point of contact for patients and families by coordinating care and helping to ensure that their needs are met in a timely and efficient manner. As a member of the multidisciplinary team, the nurse navigator will collaborate with other healthcare professionals to provide personalized care that is tailored to the individual patient's needs and serve as an advocate and educator for pulmonary patients. Provides comprehensive support to patients with pulmonary conditions, guiding them through their healthcare journey from diagnosis to treatment and follow-up care. Their primary function is to ensure the patient remains compliant to the treatment plan by building relationships with patients and physicians, coordinating the plan of care, assisting with appointments, transportation needs, education, resource provisions and/or representation within the multidisciplinary care environment. The Navigator also assumes responsibility and accountability for the management of resources to achieve efficient, high-quality outcomes for pulmonology patients who may receive a cancer diagnosis, including support with interdisciplinary and cross facility coverage and collaboration.

ADVANTAGES OF WORKING FOR UNLV HEALTH
  • Clinic Hours are Monday through Friday, 8AM to 5PM (Actual hours may vary depending on business need)
  • 12 Paid Holidays per year, starting with your first day of employment
  • 20 + PTO days per year (Depending on Position)
  • 3% 401K Contribution, even if you do not contribute
  • Medical, Dental, and Vision benefits that start the first of the month following your start date
  • Medical Assistant and CPR Certifications reimbursed by UNLV Health
  • Pay may be higher than listed range, based on years of experience
  • And more

MAJOR RESPONSIBILITIES
  • Assess patients medical, social, psychosocial, and other care needs using appropriate tools to patients' needs and barriers to care and provide access to potential resolutions. Identify health disparities and assist in removal of these disparities. Respond to patient challenges/barriers to care until resolution is achieved.
  • Serves as a liaison between the patients and family, all physicians involved in the patient's care, internal and external healthcare providers, support network members, and the wider healthcare community. Ensure smooth transitions between care modalities, facilities, and providers. Introduce patients to appropriate caregivers, as needed. Connect patients to hospital and community resources.
  • Streamline processes for patients by assisting with appointment scheduling and paperwork preparation. Ensure the organization of appointments and explain the sequence of treatments.
  • Facilitate patient movement through the appropriate clinical pathway and collaborate with physicians to ensure patient compliance and empowerment to manage his/her own healthcare needs. Conduct follow up conversations with all patients and communicate any concerns, changes, or social needs to the appropriate physician or other care provider. Bills for services assisting the patient during all hours of the day.
  • Support practitioners to assist patients in understanding their diagnosis, treatment options, and the resources available, including education, clinic research studies, and technological advances.
  • Provide appropriate teaching, outreach, and support to patients and families and comprehensive education to patients regarding their pulmonary conditions, treatment options, and self-management strategies to promote adherence to care plans. Education/connect to resources on subjects that fall beyond the scope of individual modalities (access to supportive care, financial support, return to work).
  • Develop educational materials to various programs/procedures, specifically to the Incidental Lung Nodule Program and Bronchoscopic Lung Volume Reduction Program.
  • Facilitate the evaluation and management of patients with incidental lung nodules by coordinating follow-up imaging, consultations, and necessary interventions. Educate patients about the significance of lung nodules, potential risks, early detections, and the importance of follow-up care. Facilitates referrals and further management of care, in the case of a cancer diagnosis.
  • Guide patients through the Bronchoscopic Lung Volume Reduction process, providing education on eligibility, procedures, and expected outcomes.
  • Collaborate with the multidisciplinary team to assess patients for suitability for the Zephyr Valve procedure. Maintain accurate records of patient assessments, procedure scheduling, and outcomes related to the Zephyr Valve implantation. Monitor and track patient progress post-procedure, addressing any complications or concerns and facilitating follow-up appointments as needed.
  • Ensure appropriate patient data are available and patients are appropriately assessed and documented upon, including identification of appropriate clinical research study options.
  • Collaborates with the Executive Director of Clinical Operations to determine successes and opportunities related to monthly navigation scorecard reports. Make appropriate recommendations for changes to the current program, both locally and at a corporate level, and assist in delivering program improvement.
  • Maintain CEU's every year centered around Nurse Navigation.
  • Functions effectively in a Matrix Management environment.
  • Completes any duties and special assignments as requested.

EXPERIENCE, EDUCATION, AND CERTIFICATIONS
  • Minimum of three (3) years of experience as a Nurse Navigator, in Pulmonary Nursing Care, Oncology Nursing, and/or related field required; experience working in intensive care (ICU) preferred
  • Bachelors Degree in Nursing required
  • Masters Degree in Nursing preferred
  • Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) Certification required/preferred
  • Registered Nurse (RN) License required
  • Oncology Nurse Navigator Certification preferred

KNOWLEDGE, SKILLS, AND ABILITIES QUALIFICATIONS
  • Advanced knowledge of healthcare systems and regulations
  • Advanced knowledge of medical terminology and procedures
  • Advanced knowledge of Nevada Medicaid rationales for case management billing, insurance billing, and insurance practices
  • Advanced knowledge and development of a written plan of care
  • General knowledge of business principles involved in planning, resource allocations, human resource concepts, operations, policies and procedures
  • Strong leadership and management skills to promote teamwork and excellent customer service practices.
  • Demonstrated proficiency in Microsoft Office (Word, Excel, etc.) and Google Suite (Gmail, Docs, etc)
  • Strong critical thinking, problem solving, and organizational skills
  • Excellent verbal and written communication skills
  • Must be able to work independently with minimal supervision
  • Must be able to multitask and prioritize work in a fast paced environment
  • Must be able to maintain confidentiality
  • Must be able to pay close attention to details

PHYSICAL REQUIREMENTS
  • May include standing, sitting, and/or walking for extended periods
  • May include performing repetitive tasks
  • May include working on a special schedule (i.e. evenings and weekends)
  • May include working with challenging patients and clients
  • May include lifting up to 25 pounds

UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.

If you have any questions about our interview and hiring procedures, please contact Recruitment at healthjobs@medicine.unlv.edu .
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