Dog Daycare Attendant Shift Leader
6 days ago
About Dogtopia of Downtown Ft Lauderdale
We are a leading provider of dog daycare, boarding, and spa services, dedicated to delivering exceptional experiences for our furry friends and their owners. As a Sales and Customer Service Manager, you will play a vital role in driving business growth and ensuring our customers receive unparalleled service.
Key Responsibilities:
- Create effective daily schedules to ensure seamless operations
- Manage confidential information, including health and behavioral notes, and communicate with team members
- Provide exceptional customer service, responding to customer inquiries and resolving issues promptly
- Process transactions, including cash and credit payments, and maintain accurate records
- Conduct evening closing procedures, including balancing the cash drawer and reconciling transactions
- Develop and implement strategies to increase sales and customer engagement
- Collaborate with the management team to identify areas for improvement and implement changes
- Provide feedback and coaching to team members to ensure high standards are met
Requirements:
- High school diploma or equivalent required; degree in business or related field preferred
- Minimum 2 years of experience in sales, customer service, or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Proficient in POS software and other technology systems
What We Offer:
- Competitive hourly wages and opportunities for advancement
- Fun and dynamic team culture with opportunities for growth and development
- Additional certification programs and training opportunities
- Flexible scheduling and opportunities for work-life balance
How to Apply:
Interested candidates should submit their application, including a resume and cover letter, to [insert contact information]. We look forward to hearing from you
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