Dog Daycare Attendant Shift Leader

6 days ago


Fort Lauderdale, Florida, United States Dogtopia of Downtown Ft Lauderdale Full time
Job Description

About Dogtopia of Downtown Ft Lauderdale

We are a leading provider of dog daycare, boarding, and spa services, dedicated to delivering exceptional experiences for our furry friends and their owners. As a Sales and Customer Service Manager, you will play a vital role in driving business growth and ensuring our customers receive unparalleled service.

Key Responsibilities:

  • Create effective daily schedules to ensure seamless operations
  • Manage confidential information, including health and behavioral notes, and communicate with team members
  • Provide exceptional customer service, responding to customer inquiries and resolving issues promptly
  • Process transactions, including cash and credit payments, and maintain accurate records
  • Conduct evening closing procedures, including balancing the cash drawer and reconciling transactions
  • Develop and implement strategies to increase sales and customer engagement
  • Collaborate with the management team to identify areas for improvement and implement changes
  • Provide feedback and coaching to team members to ensure high standards are met

Requirements:

  • High school diploma or equivalent required; degree in business or related field preferred
  • Minimum 2 years of experience in sales, customer service, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Proficient in POS software and other technology systems

What We Offer:

  • Competitive hourly wages and opportunities for advancement
  • Fun and dynamic team culture with opportunities for growth and development
  • Additional certification programs and training opportunities
  • Flexible scheduling and opportunities for work-life balance

How to Apply:

Interested candidates should submit their application, including a resume and cover letter, to [insert contact information]. We look forward to hearing from you



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