IT Support Specialist

3 weeks ago


Des Plaines, Illinois, United States Prime Healthcare Full time

Job Summary

The IT Technician role at Prime Healthcare is a critical position that requires a strong technical background and excellent customer service skills. As an IT Technician, you will be responsible for providing technical support and maintenance for desktop computing systems, ensuring the availability and functionality of end-user devices, and delivering excellent customer service to staff and clinicians.

Responsibilities

  • Troubleshoot hardware and software issues
  • Ensure the availability and functionality of end-user devices
  • Deliver excellent customer service to staff and clinicians
  • Work closely with the IT team to support the organization's mission of delivering high-quality patient care through effective use of technology

Qualifications

  • Associate's degree in Information Technology, Computer Science, or related field
  • Relevant certifications (e.g., CompTIA A+, Network+, or similar)
  • Proven experience in IT support or a similar role, preferably in a healthcare environment
  • Strong knowledge of computer hardware, software, and networking concepts
  • Excellent troubleshooting and problem-solving skills
  • Strong communication and interpersonal skills
  • Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment

Preferred Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or related field

Company Overview

Prime Healthcare is an equal employment opportunity employer. We prohibit discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Equal Employment Opportunity

Prime Healthcare is committed to providing equal employment opportunities to all applicants and employees. We prohibit harassment of applicants or employees based on any of these protected categories.

Know Your Rights

For more information, please visit the EEOC website at https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf.


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