Customer Service Specialist

3 weeks ago


Des Plaines, Illinois, United States Susan Palkovic - State Farm Agent Full time

As a key member of our team, you will play a vital role in supporting our insurance agents in delivering exceptional customer service. Your attention to detail and dedication to client relations will enable you to excel in this position.

We are seeking a highly organized and efficient specialist to fulfill administrative duties, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. As a State Farm agent, you will have the opportunity to grow and develop your skills in a dynamic and supportive environment.

Key Responsibilities:

  • Provide exceptional customer service to our clients
  • Support insurance agents in delivering customer service
  • Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and development
  • A competitive hourly rate


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