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Customer Relations Specialist

2 months ago

Union, Missouri, United States Compass Health Network Full time
{"title": "Customer Relations Specialist", "description": "Key Responsibilities

As a Customer Relations Specialist at Compass Health Network, you will be responsible for providing exceptional customer service to patients and colleagues alike. Your duties will include greeting patients and staff with a warm and welcoming smile, ensuring a seamless experience for all who enter our clinics.

Key Responsibilities:

  • Reception and data entry
  • Intake paperwork and insurance verification
  • Collecting co-pays and handling daily mail
  • Answering phone calls and emails with a positive and professional tone
  • Maintaining office supplies and PPE
  • Collaborating with IT to ensure office equipment is functioning properly
  • Following daily room schedules and ensuring a clean and organized workspace

Requirements

To be successful in this role, you will need:

  • High school diploma or equivalent
  • At least one year of experience in customer service

About Compass Health Network

Compass Health Network is a nonprofit healthcare organization dedicated to providing accessible, comprehensive, and compassionate care to our communities. We are a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC), offering a range of services including behavioral health, substance use treatment, family medicine, and dental care.

Why Work with Us?

  • Competitive benefits package
  • Advancement opportunities
  • Professional development and licensure supervision
  • Mentorship and tuition reimbursement
  • Employee Assistance Program and Headspace access
  • Paid time off and holidays

We are committed to creating a work environment that is inclusive and supportive of our patients and employees. If you are a team player with excellent organizational skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity"}