Optical Sales Associate

4 weeks ago


Fairview Park, Ohio, United States EssilorLuxottica Full time
Job Summary

EssilorLuxottica is seeking a highly motivated and customer-focused Apprentice Optician to join our team at LensCrafters. As an Apprentice Optician, you will play a critical role in delivering exceptional customer service and sales experiences to our customers.

Key Responsibilities
  • Convey a commitment to providing unsurpassed customer service by performing the key steps of our selling model.
  • Serve as a center of excellence for others with a focus on Right the First Time and modeling our CEE service and selling model.
  • Assist customers in selecting frames and lenses that are best suited for their vision, lifestyle, and budgetary needs.
  • Anticipate problems before they occur and develop long-term solutions to problems.
  • Show patience and courtesy with customers and track down answers to unfamiliar questions or products.
Requirements
  • High school graduate or equivalent.
  • Part of a sanctioned Apprentice Program.
  • Strong customer service skills, including communication, listening, and team building.
  • Knowledge of current optical theory and merchandise.
  • Knowledge of current store merchandise.
  • Strong basic math skills.
  • Awareness of current fashion trends.
  • Sales and service skills.
  • Familiarity with POS, computers, and calculators.
  • Embrace new technology and change.
Preferred Qualifications
  • Actively studying for LensCrafters Quality, Fitting, and Adjusting Program.
  • Optical dispensing experience.
  • Previous customer service and retail experience.

EssilorLuxottica offers a competitive salary, bonus, and commission plan, as well as a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and employee discounts.



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