Optical Sales Associate
3 weeks ago
At Shoptikal, LLC, we're dedicated to delivering exceptional eye care and high-quality products to our communities.
As a Part-time Optical Sales Associate, you will have the opportunity to build meaningful relationships with our patients and customers while providing great customer service and patient care.
We're seeking a talented individual to join our team in Machesney Park, IL, where you will have the chance to develop your skills and grow your career.
- Competitive Wages & Incentives
- 401K with Match
- Vacation Pay/Personal Day
- Volunteer Time Off
- Sick Pay
- Health & Wellbeing Benefits
- Voluntary/Cafeteria Offerings
- Employee Assistance Program
- On the Job Training & Certification
- Teammate Recognition Program
Some of your key responsibilities will include:
CUSTOMER SERVICE- Provide excellent customer and patient service according to company and Optical Center standards
- Analyze patient eyewear needs
- Recommend specific lenses, lens coatings and frames to satisfy patient needs
- Assist patients in selecting frames according to style and color
- Order and dispense eyewear accurately and professionally
- Assist patients with proper frame repairs and adjustments
- Show patients how to insert, remove and care for their contact lenses
- Assist Optometrist with case histories and screenings
- Maintain a complete knowledge of third-party plans and claims
- Explain promotions and special lens offerings to patients and customers
- Balance accounts
- Prepare work orders containing specific instructions for Optical Lab
- Process medical billing information
- Ensure proper merchandising of frame inventory
To be successful in this role, you will need:
- High School Graduate or equivalent
- Maintain license as required by state
- To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
- Previous experience in an office and/or optical dispensing is preferred
- Able to handle multiple customer interactions/phone calls at a time
- Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing
We offer a competitive compensation package, including benefits, to support your career growth and well-being.
At Shoptikal, LLC, we are committed to providing a rewarding and supportive work environment.
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