Optical Associate
1 day ago
The Optical Administrator, Part Time role at VSP Vision is a customer-facing position that requires delivering exceptional service, fostering customer retention, and promoting associate/doctor satisfaction.
Key Responsibilities- Attract and retain customers by providing outstanding customer service and promoting a customer care culture.
- Drive profitable store sales by utilizing effective retail sales skills and the Total Customer Experience Model.
- Develop professional business relationships with associates, hosts, and doctors.
- Fulfill ophthalmic eyeglass prescriptions, fit and adapt lenses and frames, and recommend specific lenses, lens coatings, and frames to suit customer needs.
- Ensure high-quality work through accurate measurements, correct pricing, and realistic delivery time quotes.
- Maximize Managed Vision Care relationships and sales opportunities by improving average transaction, locally initiated plans, and effective plan administration.
- Assist with the timely implementation of approved Marketing programs and initiatives.
- Ensure positive and productive host relationships through Host participation, support, and satisfaction measured by Patient Satisfaction Surveys.
- Applicable State licensure or certification by a nationally recognized optician association as an optician (if required by state).
- Ability to sell through the use of sales skills and accountability for sales results.
- Experience and results with a retail or customer service establishment.
- Ability to provide enthusiastic and concise communication to meet/exceed customer expectations and foster positive and results-oriented associate, doctor, and host relationships.
- Success in store merchandising and attention to detail.
- Minimum of 1-2 years of experience in a related field.
- Experience with personal computers preferred.
The compensation range for this role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions.
Salary Ranges: $29.94
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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