IT Support Specialist
4 weeks ago
Job Summary:
AA2IT is seeking a skilled IT Support Specialist to join our team. As a Field Service Technician, you will be responsible for providing on-site technical support to our clients, troubleshooting and maintaining their IT systems, and ensuring that all service level agreements (SLAs) are met within the required 4 to 6-hour window.
Key Responsibilities:
Provide on-site technical support to clients, including troubleshooting and maintenance of IT systems
Ensure that all SLAs are met within the required 4 to 6-hour window
Work efficiently to resolve technical issues and minimize downtime
Collaborate with clients to understand their technical needs and provide solutions
Requirements:
2-5 years of experience in IT field services
Valid driver's license and reliable transportation
A+ certification or equivalent
Experience with laser printer break-fix and equipment installs
Familiarity with ticketing systems
What We Offer:
Competitive salary: $21.00+
Mileage compensation
Opportunities for professional growth and development
How to Apply:
Kindly share your resume with answers to the following questions:
Q1: How many years of experience in IT Field Services do you have, and do you have a valid driver's license and reliable transportation?
Q2: Are you CompTIA A+ certified or have equivalent experience?
Q3: Which city do you live in, and how far is it from Chandler, AZ?
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