Dental Office Manager
4 weeks ago
West Brookfield Dental is seeking a highly skilled Dental Office Manager to lead our team. The ideal candidate will possess excellent leadership and communication skills, with a proven track record of managing staff and achieving performance standards.
The Dental Office Manager will be responsible for recording daily statistics, compiling weekly and monthly financial reports, and managing employee scheduling. They will also oversee collections and accounts receivable, create an environment where staff can work as a team, and resolve patient issues in accordance with company policies and procedures.
The successful candidate will have a minimum of 1-3 years of experience as a dental office manager, with a working knowledge of dental practice management software. They will possess superior communication skills, be tactful and skillful in all situations, and have the ability to find innovative ways to increase productivity.
Benefits of joining our team include health insurance, dental and orthodontic discounts, two weeks of accrued vacation in the first year, up to 40 hours of accrued sick time, paid holidays, and a 401K with a 2% match.
- Key Responsibilities:
- Training, developing, and managing staff to meet performance standards.
- Recording daily statistics and compiling weekly and monthly financial reports.
- Managing employee scheduling and conducting staff meetings.
- Completing administrative functions including bank deposits, daily and monthly financial goals.
- Providing strong leadership, communication and motivation skills as well as supervising others.
- Implementing procedures and policies for smooth operations and staffing.
- Overseeing collections and accounts receivable.
- Creating an environment where staff can work as a team.
- Resolving patient issues in accordance with company policies and procedures.
- Responding efficiently to patient and doctor needs and inquiries.
- Monitoring and maintaining office budget.
- Overseeing patient satisfaction and ensuring outstanding customer service.
- Addressing any shortfalls and implementing improvements.
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