Customer Engagement Representative
2 weeks ago
Join a dynamic and rapidly expanding visual communications firm seeking a dedicated Customer Service Representative with a passion for Project Coordination.
The ideal candidate will:
- Act as the primary point of contact for customers via in-person visits, email, and phone communications.
- Collaborate with management and support teams to meet customer needs and drive revenue aligned with the company's mission and values.
- Manage sales activities from initial lead generation to project execution.
- Exhibit a customer-centric approach with a friendly demeanor and outstanding organizational capabilities.
Experience in a signage company, particularly within a franchise model, is advantageous.
Qualifications include:
- Minimum of 2 years in Inside Sales
- Proven Customer Service experience
- Strong attention to detail
- Excellent project management abilities
We welcome applicants with diverse educational backgrounds.
Benefits offered:
- Competitive compensation exceeding industry standards
- Paid time off for vacations, sick leave, and holidays
- Dental insurance and additional benefit plans
We seek a candidate who excels in:
- Engaging with customers at the front desk through consultative sales
- Delivering clear communications through various channels
- Consulting and problem-solving to create customized signage solutions
- Achieving sales objectives on a monthly and annual basis
- Coordinating appointments as necessary
Our company culture is characterized by:
- A team-oriented, cooperative, and collaborative environment
- A people-focused approach that values fairness and interaction
- A detail-oriented mindset that prioritizes quality and precision
FASTSIGNS #340101 is a woman-owned small business with a rich history. We thrive in a challenging yet enjoyable atmosphere and are eager to expand our team.
At FASTSIGNS, each day offers unique opportunities to leverage your skills and enhance your professional growth.
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