Customer Engagement Representative

2 weeks ago


Albuquerque, New Mexico, United States FASTSIGNS #340101 Full time
Job Overview

Join a dynamic and rapidly expanding visual communications firm seeking a dedicated Customer Service Representative with a passion for Project Coordination.

The ideal candidate will:

  • Act as the primary point of contact for customers via in-person visits, email, and phone communications.
  • Collaborate with management and support teams to meet customer needs and drive revenue aligned with the company's mission and values.
  • Manage sales activities from initial lead generation to project execution.
  • Exhibit a customer-centric approach with a friendly demeanor and outstanding organizational capabilities.

Experience in a signage company, particularly within a franchise model, is advantageous.

Qualifications include:

  • Minimum of 2 years in Inside Sales
  • Proven Customer Service experience
  • Strong attention to detail
  • Excellent project management abilities

We welcome applicants with diverse educational backgrounds.

Benefits offered:

  • Competitive compensation exceeding industry standards
  • Paid time off for vacations, sick leave, and holidays
  • Dental insurance and additional benefit plans

We seek a candidate who excels in:

  • Engaging with customers at the front desk through consultative sales
  • Delivering clear communications through various channels
  • Consulting and problem-solving to create customized signage solutions
  • Achieving sales objectives on a monthly and annual basis
  • Coordinating appointments as necessary

Our company culture is characterized by:

  • A team-oriented, cooperative, and collaborative environment
  • A people-focused approach that values fairness and interaction
  • A detail-oriented mindset that prioritizes quality and precision

FASTSIGNS #340101 is a woman-owned small business with a rich history. We thrive in a challenging yet enjoyable atmosphere and are eager to expand our team.

At FASTSIGNS, each day offers unique opportunities to leverage your skills and enhance your professional growth.



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