Customer Service Representative

3 hours ago


Franklin, Virginia, United States Variety Stores LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Variety Stores LLC. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.

Key Responsibilities
  • Provide positive customer service by treating customers with courtesy and respect, and responding to their needs in a timely and efficient manner.
  • Price, stock, and maintain merchandise in a neat and orderly manner, ensuring that the sales floor is visually appealing and easy to navigate.
  • Process sales transactions accurately and efficiently, using a cash register or other point-of-sale system.
  • Adhere to company policies and procedures, including those related to customer service, sales, and store operations.
  • In applicable instances, unload trucks, process freight, stock counters, and perform other functions as needed to maintain the sales floor.
Requirements
  • Fundamental reading and math skills, as well as the ability to effectively communicate in English.
  • Ability to work in a fast-paced retail environment, with frequent standing, lifting, and maneuvering of merchandise and displays.
  • Flexibility to work a variety of shifts, including evenings and weekends, as needed.


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