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Retail Sales Associate

2 months ago

Franklin, Virginia, United States Wal-Mart Stores , Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate & Customer Service Representative to join our team at Wal-Mart Stores, Inc. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide excellent customer service by greeting and thanking customers, answering their questions, and resolving any issues in a timely and professional manner.
  • Cash Handling: Accurately handle customer transactions, including operating a cash register, processing returns and exchanges, and counting cash and making change.
  • Store Maintenance: Maintain a clean and organized store environment by restocking shelves, sweeping and mopping floors, and taking out the trash.
  • Teamwork: Collaborate with other store associates to achieve sales goals, resolve customer complaints, and maintain a positive store atmosphere.
Requirements
  • Communication Skills: Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
  • Problem-Solving Skills: Ability to resolve customer complaints and issues in a fair and professional manner.
  • Teamwork: Willingness to work collaboratively with other store associates to achieve sales goals and maintain a positive store atmosphere.
  • Adaptability: Ability to adapt to changing situations and priorities in a fast-paced retail environment.
What We Offer
  • Competitive Pay: Competitive hourly wage and opportunities for performance-based incentives.
  • Benefits: Comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.