Office Coordinator

19 hours ago


Sterling, Virginia, United States Air General Incorporated Full time
Job Title: Office Agent

We are seeking a highly skilled and detail-oriented Office Agent to join our team at Air General Incorporated. As an Office Agent, you will play a critical role in ensuring the smooth operation of our cargo handling and transportation logistics services.

Key Responsibilities:
  • Ensure compliance with all FAA, Airport, US Airways, and Air General safety and security procedures.
  • Review and understand all shipping documentation, including customs rules and regulations.
  • Prepare documentation for tracing action, perform follow-up, and keep customers informed of progress.
  • Provide customers with information concerning the status of their shipments.
  • Take special measures to ensure proper handling of valuables, perishables, live animal shipments, and special loads.
  • Present cargo documents to U.S. Customs, Immigration, USDA, and any other relevant agencies to achieve necessary releases and clearances.
  • Obtain Customs Log Number and appropriate flight clearances.
  • Reconcile Master and House air waybills, as applicable.
  • Enter required data into customer computer.
  • Verify booking details and make corrections where applicable.
Requirements:
  • Customer Service experience.
  • Must be able to pass all pre-employment screenings, background checks, and airport/government security background checks.
  • Must be able to pass a drug test.
  • High school diploma or GED preferred.
  • Must possess a valid Driver's License.
  • Must be able to obtain valid airport I.D. badge.
  • Must be able to push, pull, or lift up to 70lbs.
  • Must have basic computer skills.
  • Must be at least 18 years of age.
  • Must possess the ability to read, write, fluently speak, and understand the English language.
  • Must be available to work varied shifts, including nights, and occasionally on weekends, and holidays.
Benefits:
  • Medical, Dental, Vision, STD, LTD, Health, and Flexible Savings Accounts, etc.
  • Paid Time Off and Sick Time.
  • Paid Parental Leave.
  • 401(k) Retirement Plan and Roth after 6 months, company match after 1 year.
  • Life Insurance.
  • Tuition Scholarship Program.
  • Company Loan Program.
  • Tuition Reimbursement.
  • Employee Assistance Program (EAP).

Air General Incorporated is a US-based nationwide Air Cargo and Ocean Cargo handling company, as well as a provider of Passenger and Traveler Services. Our customers are the world's major International and Domestic Airlines. We are dedicated to providing quality cargo handling and transportation logistics services in North America at major US Airports. If you'd like to learn more about Air General Incorporated, please visit our website and explore our videos:

https://www.airgeneral.com/ourstory


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