Customer Service Specialist

2 weeks ago


Manchester, New Hampshire, United States Amoskeag Health Full time


ARE YOU READY TO EMBARK ON A FULFILLING CAREER? BECOME A PART OF AMOSKEAG HEALTH

About Us:

Amoskeag Health is a Federally Qualified Health Center (FQHC) and a forward-thinking, nonprofit primary healthcare organization dedicated to enhancing the health and quality of life for our community. Our team of dedicated healthcare professionals provides comprehensive, integrated, and affordable healthcare and education to our patients. We employ a collaborative approach that includes Behavioral Health Clinicians, Case Managers, Care Coordinators, and Community Health Workers.

We are currently seeking full-time Customer Service Specialists (35 hours and 40 hours/week) who may find this opportunity appealing.

Job Overview
The Customer Service Specialist plays a crucial role in managing incoming calls, documenting phone interactions, and directing inquiries to the appropriate departments. This position also involves scheduling appointments and providing assistance to patients and other individuals seeking information from Amoskeag Health.

Requirements

Qualifications:

Education: Familiarity with Medical Terminology is advantageous.

Experience:
  • Proven customer service experience in a relevant field, with a preference for healthcare experience.
  • Bilingual capabilities in English and Spanish are preferred.


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