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Customer Service Representative

2 months ago

Rogers, Arkansas, United States Mundo-Tech Inc Full time

**About Us**

Mundo-Tech Inc. is a leading manufacturer of fabricated tube assemblies for aerospace, defense, and commercial markets. We are a fast-growing company with a strong commitment to innovation and customer satisfaction.

**Job Summary**

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.

**Key Responsibilities**

* Provide timely and effective responses to customer inquiries and complaints via phone, email, and other communication channels.

* Resolve customer issues in a professional and courteous manner, ensuring customer satisfaction and loyalty.

* Collaborate with internal teams to resolve customer issues and improve customer experience.

* Maintain accurate records of customer interactions and issues.

* Develop and maintain strong relationships with customers to ensure repeat business and referrals.

**Requirements**

* 1+ years of customer service experience in a professional environment.

* Higher education in Marketing, Business Management, or other related fields preferred.

* Excellent communication and interpersonal skills.

* Ability to work in a fast-paced environment and prioritize multiple tasks.

* Strong problem-solving and analytical skills.

**What We Offer**

* Competitive salary and benefits package.

* Opportunities for career growth and professional development.

* Collaborative and dynamic work environment.

* Recognition and rewards for outstanding performance.