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Premium In-Seat Server Representative
2 months ago
Oak View Group, a leading venue development and management company, seeks a skilled Premium In-Seat Server to provide exceptional hospitality services to guests in a fast-paced environment.
This role involves delivering mobile orders, maintaining a clean and organized workspace, and ensuring prompt and friendly service to customers.
Key Responsibilities:- Guest Service: Provide attentive, professional, and friendly service to arena guests, responding to their needs and concerns in a timely manner.
- Order Fulfillment: Serve snacks and drinks in a timely manner, ensuring neat presentation and accuracy.
- Team Collaboration: Maintain a positive and collaborative attitude, working effectively with supervisors, bartenders, and other team members to achieve common goals.
- Knowledge and Skills: Develop and maintain knowledge of beverage and cocktail offerings, accurately answering patron questions and providing recommendations.
- Adaptability: Demonstrate flexibility and adaptability in a fast-paced, event-driven environment, adjusting to changing circumstances and priorities as needed.
- Experience: Previous experience working in a fast-paced, high-volume environment is preferred.
- Education: High School Diploma, G.E.D., or related food service job experience is required.
- Certifications: Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
- Communication: Possess excellent communication and interpersonal skills, able to effectively interact with employees, management staff, and guests in a clear, respectful, and business-like manner.
- Age: Must be at least 18 years old.
Oak View Group is committed to creating inclusive environments that reflect and celebrate the diverse communities we serve.
We believe that diversity, equity, and inclusion drive innovation, strengthen our people, and improve our service.