Host

4 weeks ago


Lawrence, Kansas, United States Old Chicago Pizza Full time
Job Title: Host

Job Summary:
Welcome and accommodate the needs of guests by seating them at tables or in waiting areas, and help ensure quality of facilities and service.

Key Responsibilities:
  • Greet guests and seat them at tables suitable for their needs and according to rotation so servers receive an appropriate number of tables.
  • Record "to-go" orders, enter them in the Point-of-Sale system, and perform correct money transactions, including activating and selling gift cards.
  • Answer phone calls and respond to inquiries or transfer calls and effectively use the paging system.
  • Be proactive in scheduling and preparing for large parties.
  • Run a wait list, receive and record guest dining reservations via paper and pen or applicable electronic applications.
  • Maintain contact with kitchen team members, management, serving team members, and guests to ensure that dining details are handled properly and that guests' concerns are addressed.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Act as a resource for guests regarding promotions, menu, hours of operation, etc.
  • Other functions assigned by management (e.g., sweep, clean doors and windows, restock, check restrooms, bus tables, refill ice or wash glassware).

Requirements:
  • No prior education or experience required.
  • Must be 18 years of age or older to serve alcohol or as state regulations dictate.

Working Conditions:
  • 100% Walk and stand.
  • 50% Operate cash register and POS system and make correct change.
  • 25% Reach, bend, stoop, wipe, and lift up to 30 pounds.
  • Navigating steps if applicable to the location.

Training Requirements:
  • Successful completion of hourly position validations, including company-required training programs (i.e., safety, systems, menu) and passing alcohol certification (ServSafe) within 60 days of employment.

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