Patient Registration Coordinator

1 month ago


Charlotte, North Carolina, United States New Season Full time
Job Summary:

This position is responsible for performing clerical and administrative services in greeting, registering, and admitting patients, in a healthcare facility.

Also, responsible for identifying the best methods to schedule patient appointments accordingly.

Key Responsibilities:

  • Complete the pre-registration process for all new clients and schedule appointments accordingly.
  • Collects co-payments and patient financial responsibility at the time of service.
  • Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy.
  • Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes.
  • Verify insurance benefits and obtain prior authorization as necessary.
  • Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable.

Requirements:

  • High School Diploma or GED.
  • Minimum of 1-year receptionist and cashier or other related experience and a minimum of 1-year of healthcare experience.
  • Strong customer service background, knowledge of electronic health records systems, and medical insurance.

Working Conditions:

The ability to operate in an open work area with moderate everyday noise.

Core Competencies:

  • Analytical Skills
  • Business Acumen/Understanding the Organization
  • Communication
  • Detail Orientation/Attention to Detail
  • Ethics/Values/Integrity
  • Information Gathering
  • Problem Solving
  • Time Management


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