Customer Service Representative
1 week ago
Bamboo Insurance is seeking a highly skilled Customer Advocate to join our team in Midvale, UT.
This is a hybrid position that requires the ability to commute and work in our office at least two days per week.
The ideal candidate will have prior customer service experience in a call center environment and possess strong verbal and written communication skills.
Responsibilities include providing customer service to business partners and policy holders, navigating new business applications and renewals on our policy system, and collaborating with team members to assist in complex customer requests.
Required skills include the ability to apply business rules to make sound decisions on potential property risks, excellent time management skills, and a proactive problem-solving approach.
We are committed to providing a top-notch customer experience and taking our company to the next level.
Key Responsibilities:
- Provide exceptional customer service to business partners and policy holders.
- Navigate new business applications and renewals on our policy system.
- Collaborate with team members to assist in complex customer requests.
- Perform other related duties as assigned.
Requirements:
- Prior customer service experience in a call center environment.
- Strong verbal and written communication skills.
- Ability to apply business rules to make sound decisions on potential property risks.
- Excellent time management skills.
- Proactive problem-solving skills.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Bamboo Insurance is an equal opportunity employer and is committed to complying with all federal, state, and local laws providing equal employment opportunities.
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