Customer Service Representative and Hospitality Team Member

3 days ago


Midvale, Utah, United States Chick-fil-A Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative and Hospitality Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and safe environment.

Key Responsibilities
  • Welcome and greet guests in a friendly and courteous manner
  • Take and prepare customer orders in a timely and efficient manner
  • Maintain a clean and organized workspace, including the counter and dining area
  • Ensure compliance with health and safety guidelines
  • Provide excellent customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner
  • Work effectively in a fast-paced environment, handling multiple tasks and priorities
  • Collaborate with team members to achieve sales and customer satisfaction goals
Requirements
  • Must be at least 16 years of age upon hire date
  • Must be eligible to work in the United States
  • Must have a source of reliable transportation
  • Ability to handle all equipment, pans, pots, navigating shelving both high and low
  • Reading, writing, and basic math and verbal communication skills required
  • Works in hot, noisy and fast-paced environment
  • Mobility required during shifts
  • Must work well under pressure
  • Must be able to respond to changes or edits to orders quickly and efficiently
About Us

Chick-fil-A, Inc. is a leading quick-service chicken restaurant chain in the United States. Founded in 1946 by S. Truett Cathy, the company has grown to become one of the largest and most successful fast food chains in the country. We are committed to providing exceptional customer service, quality food, and a positive work environment for our team members.



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