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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Caleb Bowen - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Establish Customer Relationships: Build and maintain strong relationships with our clients, understanding their needs and providing personalized service.
- Provide Prompt and Accurate Service: Respond to customer inquiries, resolve issues, and provide clear and concise information about our insurance products and services.
- Use a Customer-Focused Approach: Utilize a needs-based review process to educate customers about insurance options and provide recommendations tailored to their needs.
- Competitive Salary and Commission: Earn a competitive salary plus commission on sales and bonuses.
- Paid Time Off: Enjoy paid vacation and personal/sick days.
- Valuable Experience: Gain valuable experience in the insurance industry and develop your skills in customer service and sales.
- Growth Potential: Opportunities for advancement and growth within our agency.
- Excellent Communication Skills: Possess excellent written, verbal, and listening skills.
- Self-Motivated: Be self-motivated and proactive in problem-solving.
- Detail-Oriented: Demonstrate attention to detail and a commitment to accuracy.
- Proactive in Problem Solving: Be able to effectively resolve customer issues and concerns.
- Dedicated to Customer Service: Demonstrate a strong commitment to providing exceptional customer service.
- Ability to Work in a Team Environment: Be able to work effectively in a team environment and contribute to the success of our agency.
- Ability to Effectively Relate to Customers: Possess the ability to effectively relate to customers and understand their needs.
- Property and Casualty License: Obtain a Property and Casualty license (must be able to obtain).
- Life and Health License: Obtain a Life and Health license (must be able to obtain).